BlackRock Hiring for SMA Onboarding Analyst at Princeton, NJ Full Time

About this role

Technology & Operations

Do you thrive in an environment where analytical and problem resolution proficiencies are key? Are you looking to advance your career? Look no further. At BlackRock, we recognize that strength comes from diversity and will support rare skills, inquisitiveness, and passion while giving the opportunity to grow expertly and as an individual.

BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most significant goals. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. Come join our team and experience what it feels like to be part of an organization that makes a difference!

Team Overview

The Retail SMA business spans across 25+ sponsor platforms and is comprised of roughly 426,000 accounts with $163 billion AUM. The Onboarding team leads the onboarding of portfolios and directs critical change events such as strategy/title changes, terminations, benchmark updates etc. within the retail channel. Onboarding synchronizes internal BlackRock teams (sales, portfolio management, investment operations, and corporate functions) across all regions.

As a team, we deliver predictable and risk-controlled launch and change events by leveraging our knowledge of BlackRock’s operating environment and following a structured implementation approach. As a function that sits within BlackRock’s GIO team, we pride ourselves on strong client interpersonal skills with a keen focus on the end client experience. Onboarding also owns and maintains key systems that serve as the firm’s portfolio masters. We are business partners who play an active and transparent role in delivering an outstanding client experience on behalf of the firm.

Role Responsibility

• Onboarding of new SMA client accounts within BlackRock’s retail channels (Private Investors & USWA).
• Accurate & timely responses to all requests coming in to the SMA New Accounts Onboarding team (title change, strategy changes, billing inquiries etc).
• Liaise with senior management in weekly/monthly meetings.
• Understand and interpret the differences in the various BlackRock PI and BlackRock USWA products.
• Manage time between day to day responsibilities and project involvement.
• Ensure that the continuous process optimization and improvements are in place for the best controlled, risk managed and most cost-efficient operations service team.
• In partnership with our sales and relationship teams, ensure that the onboarding team is managing client expectations by providing transparency around business requirements to launch a new portfolio or effect a desired change.
• Create critical control functions for the onboarding team such as requesting/receiving sign-offs from key stakeholders in advance of new accounts going active and effectively incorporate service level agreements into credible end-to-end timelines.
• Build strong relationships across the organization by listening carefully to our internal stakeholders (Sales, Portfolio Managers) and work hard to deliver for the firm.
• Identify and drive process improvement opportunities that lower the risk of errors and increase efficiency for the onboarding team.
• Work closely with clients, consultants, custodians and transition managers as well as key internal partners to ensure the effective coordination of the take on of new retail clients.

Experience

• 0-3+ years industry experience
• Strong client management skills, service philosophy, and risk mitigation mentality required
• Experience in the investment management/asset management business
• Experience directly or indirectly supporting Retail & Institutional clients
• Knowledge of the different participants in the fund management business and their roles – fund managers, administrators, brokers, consultants and custodians
• Knowledge of BlackRock’s internal processes, products, and fund structures a plus
• Demonstrated ability to successfully deliver on projects
• Excellent attention to detail and well organized
• Demonstrated ability to identify and implement process improvements
• Ability to prioritize effectively and adhere to tight deadlines

#EarlyCareers

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 3 days in the office each week, with the flexibility to work from home up to 2 days a week; some business groups may require more time in the office due to their roles and responsibilities. Beginning in September, all employees will shift to at least 4 days in the office per week, with the flexibility to work from home 1 day a week. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.