****No C2C, no H1B****
Job Description
This position is responsible for triage, facilitation, and problem solving of all referrals received from external sources.
A successful incumbent is one who enjoys a high level of data entry work while paying very
close attention to details.
Responsibilities
∙Process incoming referrals
∙Process incoming referrals and verify that the information received is accurate and complete.
∙Verify correct information for referral based on Intake Matrix.
∙Route referral in Epic to correct department work queue.
∙Identify initial medical records needed.
∙Send initial request(s) for those records.
∙Communicate with supervisor/manager if information.
∙Monitoring and quality assessment
∙Identify barriers to referrals being processed appropriately.
∙Identify system or process improvements.
Qualifications
∙Bachelor’s degree plus 2 years exp working in ambulatory health care clinic OR
∙Associate degree plus 4 years exp working in ambulatory health care clinic OR
∙HS Diploma plus 6 years exp working in ambulatory health care clinic.
∙1 yr exp in medical office setting, including high volume of patient phone calls, high level of multi-tasking, and scheduling.
∙Basic computer keyboarding skills required.
∙Proficient computer skills including word processing.
∙Extremely high level of attention to detail
∙Preferred: Exp using Epic
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