Log In
Sign Up
About The Position
The Billing & Collections Specialist will support the accounting team with invoicing, payment tracking, and collections efforts. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both internal teams and external clients.
Requirements
- At least 2 years of directly related experience in billing, and/or collections
- GAAP knowledge
- Strong understanding of billing practices and collections strategies
- Proven ability to research and resolve billing discrepancies and payment issues with minimal supervision
- Strong organizational and time management skills with the ability to prioritize competing demands
- Effective communication skills, including the ability to handle difficult or sensitive customer conversations professionally
- Proficiency in Microsoft Office, particularly Excel, and experience with accounting or ERP systems
- Demonstrates sound judgment in resolving issues and knows when to escalate more complex situations
- Comfortable working cross-functionally with operations and leadership to ensure accurate billing and cash flow
Nice To Haves
- 3+ years in accounting or administration preferred
Responsibilities
- Generate and process customer invoices accurately and promptly
- Monitor accounts receivable and follow up on outstanding balances
- Communicate with clients regarding billing questions and payment status
- Assist with collection efforts while maintaining positive client relationships
- Reconcile billing discrepancies and resolve issues as needed
- Maintain accurate records of transactions and communications
- Support month-end close activities related to accounts receivable
- Upload invoices to various customer billing portals, ensuring accuracy and compliance with submission requirements
- Maintain organized records of logins, passwords, and any billing requirements needed for multiple portals
- Monitor and track invoice submission status, following up on rejections or discrepancies as needed
- Receive, verify, and process incoming payments (checks, electronic transfers, ACH, credit cards)
- Accurately record financial transactions within our accounting system
- Prepare daily cash reports and handle deposit processing
- Support the reconciliation of cash receipts against bank statements and internal records as needed
- Maintain well-organized and secure financial records and documents
Benefits
- generous company contribution to medical coverage
- 401k match
- dental
- vision
- accident coverage
- employer-sponsored mental health and wellness resources
