Benchmark Senior Living Hiring for Front Desk Receptionist at Hamden, CT Full Time

Benchmark Senior Living at Hamden is seeking to hire a part-time Front Desk Receptionist.

The individual in this role serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

• The schedule for this position includes working 3-4 shifts per week, including weekend availability.
• This is an evening position, working 4:00pm – 7:30pm.

Responsibilities of the Receptionist may include:

• A basic understanding of the emergency call system and nurse paging system
• Greets visitors immediately upon arrival, with a warm smile and pleasant tone of voice.
• Professionally handles all phone calls and routes callers or answers questions in a timely manner
• Manages doctor appointment book and beauty/barber appointment book for residents
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Required Education & Skills:

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others
• Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
• Possesses excellent verbal communication skills