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Broughton Group is seeking an eCommerce & Customer Experience Manager based in Stoke-on-Trent with hybrid working options. This role is vital for enhancing the customer journey, focusing on both digital and retail engagement.
The successful candidate will have 2-5+ years in customer experience or eCommerce, along with a strong understanding of platforms and processes. You will lead initiatives to improve customer interactions and support brand loyalty.
Competitive salary range from £35,000 to £42,000. Join us to drive meaningful eCommerce improvements!