Beacon Roofing Supply Hiring for DLP at Edmonton, AB Full Time

Beacon Roofing Supply, Inc. is a vibrant and face-paced environment where self-motivation, passion and resourcefulness are rewarded. We are one of the largest distributors of residential and non-residential roofing and complementary building products in North America. Beacon currently has 589 locations in 50 US states and 6 Canadian provinces and more than 8500 employees. We are known throughout the building supply industry for having the best team, integrity, exceptional service, and quality building products.

We are currently seeking someone to join our Distribution Leadership Program(DLP) in Edmonton, AB. The DLP program is a 2-year training program geared at fast-tracking employees to sales or management roles by learning all areas of the business.

Essential duties and responsibilities include the following;

• Provide excellent customer service using professional communication skills.
• Primary responsibilities – order taking, delivery scheduling, and assisting walk in counter sale customers, warehouse, and delivery assistance.
• Set and authorize delivery dates based on knowledge of delivery schedules and staffing levels.
• Ensure accurate computer transactions.
• Maintain customer relations through phone goodwill to existing customers.
• Emphasize company expertise and use your application, installation, and product knowledge to up-sell the customer appropriately.
• Possess ability to overcome objections or concerns of potential customers by utilizing technical expertise
• Maintain and convey all relevant competitive sales knowledge directly to the Branch Manager for dissemination to the Outside Sales Representatives.
• Handle incoming customer complaints in a prompt and courteous manner.
• Attend to all training sessions for inside sales representatives.
• Support Beacon’s strong safety culture
• Count, verify and manually unload incoming orders and shipments.
• Utilize a forklift for moving inventory
• Verify and manually load orders on outgoing trucks.
• Verify and manually load outgoing orders onto customer vehicles.
• General yard and office maintenance to include cleaning and painting.
• Maintain neatness and cleanliness of warehouse.
• Maintain inventory in appropriate/designated storage areas in warehouse.
• Perform other duties as assigned by management.

This is a permanent position which offers competitive wages, bonus and commission opportunities, health, dental, life insurance and a company matched RRSP plan.

Requirements

• A university education in a related field.
• Openness to learning various tasks and learning different roles within the company.
• Ability to read and comprehend simple instructions, short correspondence, and memos of the organization.
• Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

·-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to work under pressure and be multi-tasking
• Strong knowledge of Word, Excel, and Outlook.
• Experience in project management and business administration would be an asset.

·-Ability to look for opportunities to improve customer service orientation through better understanding and empathy for the customer experience.

• Clear communication skills
• Strong ability in negotiation and problem-solving techniques.

Please note that Beacon Building Products has accommodation processes and policies in place and provides accommodation for employees with disabilities. lf you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource Office so that arrangements can be made for the appropriate accommodation to be put into place.

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Please note that Beacon Building Products has accommodation processes and policies in place and provides accommodation for employees with disabilities. lf you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource Office so that arrangements can be made for the appropriate accommodation to be put into place.