Beacon Health System Hiring for Manager, Patient Care Services Full Time

Summary

s to the Director, Executive Director of Patient Care Services or Vice President of Nursing. Manages staff providing patient care services and the daily operations of the department. Contributes to the development/revision of policies, procedures, protocols and standards of care. Serves as the nursing leader for designated shift of the department and acts as a liaison with other departments.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Manages the daily activities of department staff to ensure high quality, efficient patient care by:

• Observing care delivery to ensure appropriateness of nursing care.
• Ensuring the availability of equipment, supplies or other resources required for patient care.
• Coordinating staff time schedules, predicting short- and long-term staffing needs and making adjustments in staffing levels. Also responsible for approval of payroll.
• Reviewing patient medical records to ensure completeness of the record and appropriate electronic documentation.
• Assists with service recovery, resolving customer concerns, conducting investigations and intervening when immediate attention is needed and ing results to the appropriate person.
• Collaborating with the Educator to assess staff educational needs, orientation, training and skill validation.
• Acting as a clinical resource person and role model for departmental staff as needed.
• Working with staff to develop interpersonal and conflict resolution skills.

Assists with managing the overall operations of the department by:

• Participating in interviewing and the selection of new staff.
• Preparing and giving performance appraisals, coaching and, if necessary, disciplining staff as directed.
• Coordinating Quality Improvement/Quality Assurance activities.
• Providing input into the formation of capital and operating budgets; also assisting with the implementation of cost-efficient programs.
• Conducting product analysis and pursuing cost saving initiatives.
• Assisting with the development, implementation and evaluation of departmental goals, policies, procedures or standards of care.
• Participating in nursing, hospital and/or community committees and activities relating to nursing practice.
• Conducts department meetings as directed.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related duties and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon’s six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• Bachelor’s Degree required. Current license to practice as a Registered Nurse in Indiana is preferred. A minimum of three years job related experience including one year of leadership experience also required.

Knowledge & Skills

• Requires knowledge of nursing care practices, equipment, procedures and techniques utilized within the department.
• Requires working knowledge of department policies, procedures and practices.
• Demonstrates solid management skills needed to provide effective direction and manage the effective utilization of resources; also requires the ability to promote teamwork.
• Requires the interpersonal and communication skills necessary to build and maintain effective working relationships and interact in a highly effective manner with all levels of staff. Also requires the ability to disseminate information in a clear and concise manner.
• Demonstrates excellent planning and organization skills necessary for project planning and to coordinate the activities of diverse groups of individuals.
• Requires a strong customer service orientation.

Working Conditions

• Works in a patient care environment requiring physical exertion, frequent changes in job demands, certain undesirable patient care activities and possible exposure to biohazards.
• Requires schedule flexibility due to the department’s 24 hours per day, 7 days per week operation.
• At risk for occupational exposure to blood borne pathogens.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Registered Nurse License (Required)

Work Location: One location