BC Public Service Hiring for CLK 09R Customer Service / Records Management at Kamloops, BC Full Time

An eligibility list may be established to fill future temporary and permanent vacancies.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.

A great opportunity to take the next step in your career

As the front line contact for the office that includes Thompson Rivers District, BC Timber Sales, Compliance and Enforcement, and Recreation Sites and Trails, the position is responsible for providing customer service to internal and external stakeholders regarding ministry programs and procedures. In addition, the position provides administrative support, including contracts, authorizations, records, facilities and assets management. Records management is provided to Thompson Rivers District, BC Timber Sales, Compliance and Enforcement, and Recreation Sites and Trails and Thompson Okanagan Regional staff at two locations.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service – Province of British Columbia (gov.bc.ca).

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact [email protected] NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to [email protected], before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

Secondary school graduation or equivalent and two (2) years of related experience

Related experience and training may include:
Experience providing Operational/administrative support in a fast-paced office environment

Experience providing records management services; reception duties; drafting correspondence

Experience using current computer applications

Experience maintaining office supply inventory

Experience or training in Microsoft Office Suite, records management, business writing, etc.

Experience/training in keyboarding, word processing, spreadsheets, databases, and other standard computer applications (i.e.MS Office: Word, Excel, Outlook, Access); creating and editing spreadsheets; database management; electronic mail; and a variety of word documents and templates.

3 months experience with records management practices, procedures and systems for filing and storage of electronic and hard copy documents.

Keyboarding/typing with speed and accuracy at a minimum of 40 words per minute

Preference may be given to applicants with:
Related experience gained in an office setting.

Post-secondary certification in office/business or public administration.

Experience gained in a professional office environment such as corporate offices, law offices, government offices, property management offices, medical or dental offices, etc.

Experience with ARCS/ORCS and/or EDRMS Content Manager (TRIM).

Related experience gained within the last 5 years.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:
Cover letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – A resume is required as part of your application; however, it may not be used for initial shortlisting purposes.

Questionnaire (COMPREHENSIVE): YES – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.