This role is an integral post within Student Wellbeing Services providing support with, and case management of, student issues relating to general wellbeing; homesickness, transition, money management and budgeting and low-level psychological distress, as well as facilitating appropriate referrals to more specialist advice and services where necessary.
The Student Wellbeing Advisors play a key role in enhancing the student experience by providing a high quality, customer-focussed service to all who access Student Wellbeing Services and also act as the lead contacts for students from priority groups, including care leavers, Foyer leavers, students estranged from family, and young adult carers.
About you (requirements)
You will be an enthusiastic individual who takes an agile approach to their work and is comfortable working in a busy and at times challenging working environment. You will have experience of working in an advice and guidance context and demonstrate excellent understanding of what is required to ensure consistently high levels of customer service.
You will be used to managing a varied caseload; interacting with a wide range of stakeholders and have excellent communication skills. You will be a team player, with the ability to work on your own initiative, taking a proactive and measured approach.
About us
Bath Spa University is focused on creative enterprise and guided by our four values of respect, inclusivity, collaboration and sustainability. We teach around 8,000 students on a set of campuses around Bath, with most being located at Newton Park, including a listed Georgian house and grounds, or Locksbrook Road, our new city-centre art and design campus. Our research centres focus on creative industries and humanities.
Our purpose is to challenge our students and staff to realise their talent and thrive, for their own benefit and for the wider good. By doing this we will think and make the world better.
Student Wellbeing Services, SWS, deliver a multi-dimensional and flexible range of services to enable our students to achieve their potential. The services include brief mental health interventions, wellbeing and financial advice, disability advice, guidance, support and activities relating to student engagement and experience.
For an informal discussion regarding this post, please contact Ivanna Harvey on 01225 876247 or [email protected]
Interview Date: 05 November 2021
How to apply
Please note that CVs will not be considered and those included with application forms will be removed. Any queries regarding the application process or our website should be emailed to [email protected].
We offer excellent facilities and benefits to our staff:
Please note this role may be eligible for sponsorship under the Skilled Worker route subject to
immigration criteria.
We value a diverse workforce and welcome applications from all sections of the community
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