Bassetlaw District Council Hiring for Benefits Claims Officer (Part time) at Carlton Full Time

Job profile

The position requirements are detailed below. Please ensure that you have read all the associated information fully and have addressed this in your application.

*Job details
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Job details

Job reference
REQ000040
Date posted
29/06/2022
Application closing date
17/07/2022
Location
Blank
Salary
Grade 4 i.e. £22,571 to £24,920 per annum (pro rata)
Package
Access to free healthcare cash plan and benefits, 25-31 days holiday package (exclusive of public bank holidays) and option to purchase additional leave. We will double you monthly pension contributions and have family friendly policies.
Contractual hours
28.2
Basis
Full time
Job category/type
Benefits
Attachments
Blank

Benefits Claims Officer (Part time)

Job description
We are looking for an enthusiastic individual to join our busy Benefits Unit based at Queens Buildings, Worksop.
The successful candidates will process Housing Benefit and Council Tax Reduction claims and will provide advice to customers over the telephone and sometimes face to face.
Among other qualities, you must have:

• Practical and procedural knowledge of Housing Benefit and Council Tax Reduction
• At least 18 months experience working in an office or customer service environment
• Experience of dealing with customers by telephone, email or in writing
• The ability to work effectively in a team.
• Minimum of 4 GCSE (grade 4-9 or C and above) to include Maths and English (or relevant equivalent)
• Effective communication skills, written and oral and the ability to deal with difficult or sensitive situations
• The ability to work under pressure and to tight deadlines
• Good computer skills including use of Microsoft products and mobile services
• The ability to follow complex work based procedures and policies
• Good organisational skills to deal with and manage work loads

This position will be subject to a Basic Disclosure & Barring Service check.

We will value your contributions, give you access to a free healthcare cash plan and benefits, offer a very generous 25-31 days holiday package (pro-rata and rising incrementally each year and exclusive of public bank holidays) and give you the option to purchase additional annual leave days tax-free. We will double your monthly pension contributions and provide the option to join our shared cost AVC scheme, offer discounted car parking of around £4 per month, and family friendly policies.

To apply, please visit https://www.bassetlaw.gov.uk/jobs-and-careers/ or telephone the HR Team on (01909) 533121.

INTERVIEW DATE: Friday 29th* 20July 22*

Previous applicants need not apply

Job Type: Full-time

Salary: £22,571.00-£24,920.00 per year