Barefoot Bridal Hiring for Customer Service and Administrative Assistant at Remote Full Time

About us

We are professional, agile, innovative and our goal is to provide superior customer service without sacrificing efficiency to brides and their guests..

Our work environment includes:

• Growth opportunities
• Fully and permanelty remote/work from home in a relaxed atmosphere
• Flexibility with schedule

Customer Service Representative and Administrative Assistant

We offer competitive salary, full benefits package, Paid Time Off, fully and permenantly remote/work from home, and opportunities for professional growth.

We are a full service travel agency that specializes in destination weddings in the Caribbean and Mexico. We are a fully remote business with agents and employees across the world and are excited to add a new Customer Serivce Representative/Administrative Assistant to the team.

As a Customer Service Representative/Administrative Assistant, you will be the face of the company, providing exceptional service to all external customer contacts by answering e-mail and phone inquiries regarding travel, bookings, and booking changes. You will also be assisting the travel agents with their needs as it relates to the business.

Requirements:

• High School Diploma or equivalent required.
• At least one year experience working in an office setting answering e-mails and calls.
• Experience with travel bookings preferred.

Core responsibilities:

• Respond to emails and answer calls assisting guests with questions related to bookings or changes to their bookings.
• Assist the Travel Agents with their requests and groups.

The ideal candidate will have the following skills and abilities:

• Strong attention to detail
• Outstanding customer service skills
• Excellent oral and written communication abilities (since most of the job is responding to emails)
• Exceptional organization and time management skills
• Ability to multitask/switch gears
• Solid grasp at basic math
• Prior management experience would be a plus as this role has room for growth into a managerial position.

Benefits:

• 10 days PTO (Paid Time Off)
• 6 paid holidays
• 401k with company match available after 1 year
• Benefits package including medical, dental, and vision.
• Discounted travel

Job Type: Full-time

Pay: $18.00 – $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (Required)

Work Location: Remote