Bank of America Hiring for EMEA Programme Delivery Manager Job at London, England Full Time

Job Description:

Job Title: EMEA Programme Delivery Manager

LOB: Global Human Resources / Talent Acquisition

Corporate Title: Up to Vice President

Location: London

A new opportunity has become available for a Programme Delivery Manager to join the Talent Acquisition Programme Management team based in London. The successful candidate will join an established team who are responsible for creating and delivering innovative and tailored programmes to build junior talent pipeline and talent pools.

The role is responsible for the delivery of the Junior Talent programmes, specifically Spring Insight, Summer Internship and Future Prospects Work Experience. This role will also support other programmes where required.

Responsibilities:

Pre-programme:

• Engaging with the Recruiting and Diversity & Inclusion teams to determine hiring objectives and timescales.

• Support the Talent Acquisition Head of Operations and key stakeholders to improve / re-design programmes and offerings

• Support programme project plans, leading and co-ordinating project work streams to ensure seamless delivery

• Creating a communication plan working in conjunction with marketing team (pre to post programmes)

• Planning and organising all programme sessions, events, logistics, materials, etc

• Reviewing, selecting and briefing external vendors for training delivery

• Managing programme budgets and tracking spend

• Coordinating global orientation and regional inductions for full-time programme hires

Programme delivery:

• Co-ordinating and sending communications throughout the programme from joining instructions through to offer process

• Delivering core soft skills based training sessions, such as employability skills (eg communication, presentation, team building, time management skills)

• Working with the Environment, Social & Governance (ESG) team to embed and deliver projects for core modules of the programmes

• EMEA representative at the entry-level programme

• Managing the CISI Certification process for Banking & Markets new hires

Post-programme:

• Leading the programme evaluation through online surveys & focus groups and the end-of-programme reviews based on participants, recruiter and stakeholder feedback to evaluate impact and quality of training

• Leading the ‘Fast-Track’ recruiting process for flagship programmes in collaboration with recruiting teams

Supporting Junior Talent and Experienced Hire programmes and initiatives:

• On an as needed basis, support the Marketing and Diversity team, in particular the Sourcing and Attraction lead, to partner with our Diversity Partners (eg SEO, upReach, Bright Network) to identify talent for programmes

• Delivering soft skills training sessions, organising business representation at events (eg Keynote speakers, skills sessions) to support diversity initiatives

• Partnering with Recruitment team to design cultural integration training programme for our Africa programme

• Partnering with the Apprenticeship Manager to support the Apprenticeship programme on an as needed basis

• Creating and producing ad hoc programme materials (eg Handbooks, presentations)

Key competencies/skills

• Relationship building

• Influencing

• Teamwork and collaboration

• Communication

• Facilitating and delivering skills sessions

• Stakeholder management

• Project management

• Organising and planning

• Ability to juggle competing priorities and meet deadlines

• Problem solving and analytical thinking

• Attention to detail

• Flexible, adaptable

• Proactive

Preferred background/experience

• Proven and relevant experience in the Financial or Professional services industry

• Experience working in complex and highly matrixed organisations

• Familiarity with Talent Acquisition processes (eg. Early Careers, Experienced Hire)

• Previous experience leading multiple Talent Acquisition and/or People Development programmes for groups up to c. 200

• Expertise in designing, delivering and/or facilitating soft skills and employability training sessions; vendor selection and management

• Confident stakeholder management experience with the ability to build relationships and influence up to Senior Leadership level

• Competent using Microsoft Office (Excel, PowerPoint, Outlook and Word)

• A Project Management qualification advantageous

Bank of America

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Job Band:

H5

Shift:

Hours Per Week:

35

Weekly Schedule:

Referral Bonus Amount:

0