Banff Jasper Collection by Pursuit Hiring for Driver Trainer, Columbia Icefield (Summer 2023) Full Time

What will be your daily pursuit?:

What perks can you expect?:

• $15/ day Taxable benefit for housing and meals (based on double occupancy)
• $500 referral bonus for each peer referred
• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

• Taking new staff through various stages of Columbia Icefield Adventure Driver Training Program, which involves:
  • Class 2 Operation of Coach Busses
  • Proper operation of the unique Ice Explorers
  • All Columbia Icefield Operational Policies and Procedures pertaining to the Driver Guide role
  • Providing routine s to the Department Manager and Supervisor on progress, issues and training feedback
  • Empowering new drivers in driving to road and weather conditions, use of transmission, gears, brakes, transmission retarder, etc.
• Giving tours to guests on the Ice Explorers and Shuttles as required when the Training Program is completed for all staff
• Providing effective coaching and feedback to staff, observing and ing any positive items or issues to the Department Manager or Supervisor while in the field
• Assisting the Department Manager and Supervisor with various duties when necessary. Some office duties such as scheduling will be required.
• Mechanical pre-trip/post-trip and ing of assigned Coach or Ice Explorer
• Responsible for the safe and proper operation/care and upkeep of your Coach/Ice Explorer throughout the operating day including;
  • Daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer and assisting as required for exterior cleaning
  • Ensuring all windows are kept clear and clean throughout the operating day
  • Avoiding both physical and mechanical damage to the equipment
  • Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour
• Responsible for safely loading and unloading passengers on your coach being at the coach entrance at all times when passengers are loading/unloading
• Rotation schedule of bus washing, interior and exterior
• Rotating cleaning schedule of the Transfer Bay area’s, including washroom area and garbage clean up
• Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers
• Communicate with co-workers and management, forward observations and comments in a timely fashion
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigned

What skills and experience do you need for this job?:

• Class 2 driver’s license with Q (airbrake) endorsement, required
• Previous training and or leadership experience an asset
• Knowledge of Prevost H3-45, MCI 4500 and Ice Explorers an asset
• Familiar with all associated information, policies and procedures relative to the Columbia Icefield Adventure Department an asset
• Effective communication skills via verbal, email, Microsoft office (word, excel)
  • Able to provide effective, constructive training feedback to department staff, regularly identifying individual strengths and areas for improvement
• Ability to think outside the box with a positive attitude, and problem-solving skills
• High level of patience and awareness, being able to match the training to the individual while paying close attention to their confidence level and ability while operating equipment
• Able to set a performance standard of excellence while operating in the field
• Second language, an asset
• Fluent and articulate in English, able to communicate and comprehend over two-way radio, required;
• Must be capable of manual duties (bend, stoop, squat and stretch)
• Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
• Mature, energetic, dependable and self-motivated
• Enjoy working with a team in a busy, fast-paced environment
• Must enjoy working outdoors, even in challenging mountain weather conditions
• Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for inclement weather (Snow, Rain, Wind, Hail)
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
• Standard First-Aid or higher an asset

What will your work environment be like?:

• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around national parks.
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.