Balance Staffing Hiring for BILINGUAL (English & Russian) -Social Media Content Moderator at Florida Full Time

-We are growing our team of Content Moderators. This is a great opportunity for you to build your career with us!

Balance Staffing is hiring for SOCIAL MEDIA MODERATOR-BILINGUAL (English & Russian)for one of our client in Port St. Lucie Florida. Read more for further details.

Job Title – SOCIAL MEDIA MODERATOR-BILINGUAL (English & Russian)

Job Type – Part Time & Full Time

Location – Port St. Lucie Florida, USA

Pay Rate – $25/hour

The Role

At Balance Staffing, we bring candidates and employers together. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams. And, to us, companies aren’t clients, but partners striving for business success.

Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.

At Balance Staffing, we continuously commit to our four key values: Passion, Authenticity, Agility, and Tenacity. We focus on cultivating lasting connections, both with our partner companies and candidates.

About Job

We are looking for creative,enthusiastic,keen observers with hawk eyes to be part of our Social Media Moderation team.

Your Impact

Our Social Media Content Moderators are a very important part of our family. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Benefits of working with our Client include

• Competitive Wages $25 per hour
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Employee wellness and engagement programs
• A fun, casual work environment
• Paid Time Off
• Schedule flexibility, hours of operation are 24/7
• Possible one time Relocation help for great candidates.
• Eligible Students looking for PT roles can also apply.

Job Responsibilities

Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.

If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!

• Review content to determine community guidelines are met while upholding a high standard of accuracy and quality.
• Participate in frequent refresher training to always implement correct policies.
• Comply with the performance indicators or parameters defined by the specific client’s operation.
• Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client.
• Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality.
• Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information.
• Participate in continuous training programs established by the company for optimal development in the role.
• Comply with all the orders, instructions, procedures related and complementary to the role.
• Able to moderate traumatic, sensitive and potentially offensive content.
• Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements.
• Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards

Qualifications

• Ability to WORK ON SITE in Port St. Lucie Florida (not a work from home position)
• Experience navigating internet websites including social media, commercial websites, etc.
• Strong spelling, grammar, and reading skills.
• Strong emotional intelligence and resilience
• Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material.
• Attention to detail.
• Ability to be flexible in order to meet changing business needs (days off/hours)
• Logical problem-solving skills
• Availability to work various shifts.
• Experienced with Windows operating systems.
• Strong computer skills with ability to use multiple windows and/or programs at the same time.
• Ability to type 25 wpm.
• Over 18 years of age
• High School Graduate or GED or higher (proof required to be provided)
• Predictable and reliable attendance

What We Prefer

• Experience in reviewing/monitoring social media
• Consistent work history
• Proven oral & written communication skills.
• Eligible Students looking for PT roles can also apply.

Contact Shruti Chaddha for further steps.

Direct: 209-232-6236

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Night shift

Application Question(s):

• Will you be able to reliably commute or relocate to Port St. Lucie Florida for this job?

Education:

• High school or equivalent (Required)

Experience:

• Digital marketing: 1 year (Preferred)
• Social media management: 1 year (Preferred)

Language:

• English (Required)
• Russian (Required)

Work Location: In person