Bailey Nelson Hiring for Full Time Eyewear Stylist- Kitsilano at Vancouver, BC Full Time

At Bailey Nelson, we’re all about changing how our customers see the world and how the world sees them. We are a tight knit bunch of down to earth individuals who look for ways to relentlessly improve on everything we do, every day.

We believe our team are the secret to our success. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are, and why we are fast becoming the smarter choice in eyewear for our customers.

As a Bailey Nelson Optical stylist, you’ll channel your passion and commitment to delivering the best possible experience to your customers every day.

What you will get from us;

A job where you can make a real difference to meeting customers’ eye care needs

Access to our world-class web-based learning platform to keep you in the know with all things BN and to streamline training and communication

A generous staff discount so you can strut your stuff in and out of store in the latest BN products

A leadership team who genuinely cares about our people and is committed to their engagement and development

A comprehensive benefits package for full time staff that includes dental and extended health coverage

Access to our Employee Assistance Program which provides virtual mental health support to all staff

An opportunity for monthly bonuses based on store results, in place of a typical commission structure

Opportunities to increase your hourly earnings while expanding your optical knowledge through our Learn to Earn program

What we need from you;

Customer Experience – Previous customer service experience is a must, within retail, hospitality, or similar industries where customers’ needs are met through great interactions, product recommendations and exceptional service

Optical Experience – while not a necessity, previous experience is a big plus in this role. New to optical? No sweat! We offer comprehensive optical training to all new team members.

Passion – A genuine passion for creating amazing customer experiences, helping solve their eye care and eyewear needs and deliver outstanding outcomes for both them and your store

Energy – A love of being in a fast paced, growing business and able to adapt to change, lead by example with positivity and a can-do attitude

Effectiveness- Ability to effectively manage your time and all operational requirements of your role without ever compromising the customer experience

Problem Solving – The ability to use critical thinking and product/optics knowledge to help solve customer vision problems and achieve the best outcome for every customer

Team – Passion for building a strong rapport with your fellow team including management, optometrists and our support office team

Drive- A true love of achieving and driving results through excellent customer service

Weekend availability preferred

So… if you have just read about your dream job, don’t sit back and ponder what might have been! Send us your resume so we can hear all about why you are the perfect person for this role, and if we are feeling the vibe just as much as you are we will be in touch to chat to you in person.