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Transportation / Logistics / Transportation / Logistics
B Carlson Heating, Air Conditioning & Plumbing Hiring for Dispatcher at Remote Full Time
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Full Job Description
B Carlson Heating, Air Conditioning, & Plumbing: Our HVAC and Plumbing team has been serving the beautiful city Albuquerque since 1971. Our top notch service and outstanding customer service are what makes B Carlson the ‘go to’ service company in the area. But where would we be without the heroes on our support team? We’d rather not find out! Apply to be a B Carlson hero today!
The Good Stuff:
- $16-19/hr
- Medical, Dental, Vision (Free medical plan option for employee)
- 401k with 4% company match
- PTO, Paid Holidays, Paid Parental Leave
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
What you need:
- HS Diploma or GED
- 1+ year of dispatch experience, preferably dispatching technicians
- Proficiency with Microsoft Office or Google Suite
- Preferred experience using a Customer Service Software such as Service Titan
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills
Have more questions? Call us today! Talk to one of our Career Specialists at 505-322-6776 .
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