B Carlson Heating, Air Conditioning & Plumbing Hiring for Dispatcher at Remote Full Time

B Carlson Heating, Air Conditioning, & Plumbing: Our HVAC and Plumbing team has been serving the beautiful city Albuquerque since 1971. Our top notch service and outstanding customer service are what makes B Carlson the ‘go to’ service company in the area. But where would we be without the heroes on our support team? We’d rather not find out! Apply to be a B Carlson hero today!

The Good Stuff:

• $16-19/hr
• Medical, Dental, Vision (Free medical plan option for employee)
• 401k with 4% company match
• PTO, Paid Holidays, Paid Parental Leave

Job Duties:

• Organize & coordinate daily schedules based on call priority & technician ability
• Dispatch & debrief our technicians
• Monitor performance of service techs
• Communicate with customers in a timely & effective manner
• Understand sales goals & hold team accountable

What you need:

• HS Diploma or GED
• 1+ year of dispatch experience, preferably dispatching technicians
• Proficiency with Microsoft Office or Google Suite
• Preferred experience using a Customer Service Software such as Service Titan
• High ability to multi-task and switch tasks quickly
• Excellent organizational skills

Have more questions? Call us today! Talk to one of our Career Specialists at 505-322-6776 .

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