Avidbots Hiring for Technical Product Owner – Software at Kitchener, ON Full Time

About Us:
Avidbots is a leading-edge robotics company with the vision to bring robotic solutions into everyday life to increase organizational productivity and to do that better than any other company in the world. Our ground-breaking product, the Neo 2 autonomous floor scrubbing robot, is deployed around the world and trusted by leading facilities and building service companies. Because of our continued successes, we are in major growth mode to add to our award-winning employee culture. Headquartered in Kitchener, ON, Canada, Avidbots offers comprehensive service and support to customers in 5 continents.

Founded in 2014 by two robotics engineers from the University of Waterloo, the company today has a rapidly expanding customer base in over a dozen countries and offers comprehensive service and support to customers on five continents. Avidbots has grown to be a global leader in commercial service robots, achieving many important industry firsts along the way.

The company is backed by top global venture capital firms including True Ventures, Next47, GGV Capital and Golden Ventures. Avidbots has its headquarters in Kitchener, Ontario, Canada, and offices in Silicon Valley, Hong Kong and Colombia, South America.

About the Opportunity:
As our teams are scaling, we are in need of a Technical Product Manager (Product Owner) to work alongside the Product Manager and development teams to take our product to new heights.

Our web team leads the development of our Avidbots Command Centre – our proprietary Avidbots Command Center lets you monitor, manage and track your Neo 2 – or an entire fleet of Neos – remotely and in real time. The technical product manager’s role is to work on execution details such as writing user stories, requirements, prioritize the backlog, etc – to ensure the teams have clear direction and information to develop features.

Our systems team is in charge of developing the Graphical User Interface (GUI) in our robot and other software that powers our robot. The role is similar as above – work with the development team on execution details like writing user stories, epics, requirements and prioritizing the backlog.

Responsibilities:
Communicate vision, priorities, and represent the voice of the customer to the agile scrum team

Work closely with Product Manager and Program Management on project documentation, such as tickets, project proposals, SOWs

In collaboration with engineering and design, determine and document functional requirements from high level business requirements to address problem to be solved

Define user stories ensuring they meet the acceptance criteria and definition of done in order to ensure the solution addresses business priorities while maintaining technical integrity

Plan, prioritize and maintain team backlog (both Web and System’s team)

Provide necessary clarification to enable team to estimate and sequence work

Accountable for marketing and communications collateral associated with releases including feature training, help documentation, etc

Work together with Product Manager to define success metrics and analyze operational data, assessing how we are performing in the field and validating the impact of product changes

Contribute to feature release process including creation of support documentation, presentations and other communications as appropriate

Coordinate with other Product Managers, Project Managers and/or Program Managers in cross team initiatives to manage dependencies, resources, close gaps and ensure alignment

Contribute to project documentation, and provide regular status updates and/or demos to Product Management and stakeholders regarding project progress

Requirements:
BSc in Computer Engineering, or equivalent

2+ years of experience as a Product Owner, Product Manager or Technical Product Manager in a startup or small company environment

Experience releasing software for web, mobile and hardware products that include analytics and reporting

Experience collaborating with designers, software developers, sales and marketing to bring new SaaS products and/or features to market

Strong working knowledge of Agile process and principles

Outstanding communication, presentation and leadership skills

Excellent organizational and time management skills

Sharp analytical, problem-solving skills and deep attention to detail

Deep empathy for understanding customer challenges and needs

Insatiably curious, driven and self motivated to learn new things and tackle challenges

Strong focus on doing what’s right for the customer and company, and the courage to stick up for it when there is opposition

Nice to Have:
Experience in or working knowledge of UX design and/or software development

Experience with B2B products sold into one or more of the following verticals: Facilities Management, Retail, and Warehousing

Enthusiasm for robotics and interest in the cleaning space

Avidbots is an equal opportunity employer committed to building a diverse workforce. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. We offer a professional working environment and culture and believe that work / life balance is critical to ensure the happiness/well-being of our people.

Upon request, Avidbots will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.