AutoCanada Inc. Hiring for Customer Service Representative at Winnipeg, MB Full Time

At AutoCanada we are passionate about our business, our customers, and our talent! We are cultivating a culture of excellence and aspire to be best-in-class in the industry. We know that to be successful we need the best people to curate exceptional experiences for our customers. We aim to be the destination for top talent and are committed to providing our employees with meaningful and challenging work, an engaging and collaborative environment, recognition for performance, and opportunities for growth and advancement.

What We Offer

• Paid vacation
• Generous incentive plan
• Highly competitive wages
• Clean working environment
• Paid health and dental plan.

Your Opportunity

We are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a Customer Service Representative, you will play a key role in curating the service experience for our valued clients who choose our Collision Centre services as well as managing daily and monthly business administrative duties. If you are an individual who wants to build a long-term career and leverage your passion for the automotive industry, then join our team!

Your Key Responsibilities

Greeting customers as they walk in or call in over the phone and identifying what services they require.

Requesting and downloading insurance claims

Scheduling assessment and repair appointments

Booking courtesy vehicles

Maintaining and updating customers

Communicating with Insurance providers

Collecting payments

Recording expected towing requests

Building the best overall customer experience

Your Capabilities and Credentials

• High School Diploma
• Experience in a customer service or sales capacity is considered an asset.
• Ability to be professional and deliver exceptional service to clients
• Excellent verbal/written communication
• Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.).
• Must possess a valid driver’s license and a safe driving history.

Apply Now!

For more information on our Company, please visit our website at www.autocan.ca. To apply, please submit your resume and cover letter on the Careers portion of our website. We thank all applicants for their interest; however only those selected for an interview will be contacted. AutoCanada is committed to creating a diverse workforce and an inclusive culture, as an equal opportunity employer we encourage applications from all qualified individuals.

INCC

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