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Admin & Office Assistant
Assisting Hands Home Care Hiring for at Lee’s Summit, MO Full Time
Full Job Description
Staffing Coordinator
Job Description
Description: This position has primary responsibility for staffing and scheduling services for Assisting Hands®. The Staffing Coordinator matches caregivers with clients and coordinates caregiver schedules. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to inquiries from prospective clients.
Education: High School Diploma/GED required; CNA in good standing preferred
Qualifications: Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. This position requires at least 2 years of experience in staffing or customer service in a health care setting. Experience in senior service settings is preferred. Must be a good problem solver and able to work independently.
s to: Administrator
Primary Duties:
- Matches appropriate caregivers to cases based on personality, availability, and skill set.
- Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
- Handles/resolves caregiver issues, problems and scheduling changes.
- Provides information about services to prospective clients.
- Responsible for maintaining client and caregiver files and keeping them up to date.
- Learning Axiscare and entering information about caregivers and clients.
- Responsible for verifying and finalizing shifts and authorization of services with payors.
- Serves as the point of contact for clients, caregivers and case managers.
- Counseling caregivers regarding attendance or performance issues.
- Works closely with the General Manager to ensure that hours are correct for payroll and billing.
12. Participates in on-call rotation if needed.
13. Assist with training and orientation as needed.
Hours: 8:30 AM – 5:00 PM, Monday through Friday
Compensation: $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.