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About The Position
Warped Wing Brewing Company & Smokery is a culinary destination centered on its Smokery, offering a fusion of traditional American BBQ with a unique twist. They are seeking passionate hospitality and culinary professionals to build a pipeline for future opportunities. The Assistant Taproom Manager is a leadership role that involves active management and serving/bartending shifts, with the ability to step into the FOH Manager’s responsibilities when needed. The company emphasizes exceptional service, a memorable guest experience, and fostering a high-performance culture through respect and clear communication. The role requires expertise in both the Smokery menu and the extensive drink list.
Requirements
- Previous leadership in a high-volume restaurant or hospitality environment.
- Strong knowledge of BBQ/Smokery operations is a major plus.
- Ability to master modern hospitality tech and POS systems.
- A dedication to “Radical Respect”—treating all staff (FOH & BOH) and guests with dignity and professional courtesy.
- Proven ability to remain calm and composed in a fast-paced “smokery and taproom” environment.
- A genuine love for Ohio-driven innovation, smoked meats, and the craft beverage industry.
Responsibilities
- Actively promote the Smokery menu as the primary guest attraction; ensure staff can articulate smoke profiles and food-to-beer pairings.
- Maintain high standards for food presentation and service speed, ensuring dishes and drinks are delivered with synchronized timing.
- Address any feedback with radical professionalism and a “Guest First” mindset.
- Execute all functions of the Taproom FOH Manager in their absence, including opening/closing, safety checks, and staff supervision.
- Transition seamlessly between managing the floor and serving/bartending with high energy and technical precision.
- Manage cash handling, daily sales reconciliation, and help the team hit revenue and upselling targets.
- Utilize POS systems, inventory management tech, and digital communication tools with ease.
- Review sales data to identify trends and help the FOH Manager adjust schedules or promotions for maximum efficiency.
