ASCO Restoration Services Inc. is Looking for Administrative Clerk Full Time

The basic function of the Administrative Clerk is to provide the necessary assistance and support to the Project Team with planning, organizing, filing, coordinating and management, to safely and successfully delivery each projects within required Maintain Work in Progress project board up to date

Setup and maintain Client files up to date

Setup and maintain Project files up to date

Follow-up and remind project team members of the deadline for submission of documentation to make the project file complete

Use Industry specific software such as Encircle and XACT analysis to manage project and client files and data

Maintain project files daily with up to date and accurate information pertaining to:

Project milestone and deadline dates (workflow switches)

Logging relevant project notes and discussion with adjusters / clients

Uploading work authorization forms

Uploading project progress photos at specific project milestones

Uploading photos of restoration equipment used

Uploading sketches and drawings

Uploading humidity readings reports

Uploading contents lists

Ensure that critical industry software workflow for data logging is accurate and updated in a timely manner

Issue Work Authorization Form to clients and collect the insurance deductible payment prior to starting work on site

Remind crew leaders or project managers to take humidity level readings on water damage loss and received same for uploading to company project file.

Obtain from the Project Manager or Crew Leader the content inventory list and storage locations

Coordinate and follow-up with dry-cleaning third-party contractors / cleaners

Maintain regular contact with clients (insured) via phone and/or email during the restoration process to ensure that we are meeting with their requirements and satisfaction

Call clients one week following completion of each project to ensure our services met with their expectations

Send “Thank you” cards to clients two weeks after each project is complete

File client letter of reference/recommendation received to the Company’s server in the Marketing/ Letter of Reference folder

Ensure signed Client Satisfaction Form are received at end of each project and file in the project file

Work with accounting clerk daily basis.

Complete and issue Ministry of Labour – Notice of Projects for projects with value of $50,000 or more

Perform any other tasks assigned to this position by the Operations Manager in a timely manner

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person