Ascendion Hiring for Customer Service Representative at Rio Rancho, NM Full Time

Description:

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience
• Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

• Exciting opportunity to join a partnership with HP Rio Rancho NM and Ascendion – which has been in place since 2016. Ascendion is the preferred partner for talent recruiting, hiring, developing, and career advancement for HP RR NM

Job Title: Technical Support Specialist

Location: Rio Rancho, NM 87144

Pay – $17/hr

Key Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Minimum Qualifications:

• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Location:

• 2351 HP Way, Rio Rancho, NM 87144

Salary Range: The salary for this position is $35,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

Company Description

Ascendion is an ally for enterprise digital innovation.

We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. By embracing the future of work, we bring creativity and execution excellence together to make the digital journey valuable (and even fun)!

Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation for Global 2000 clients.

Headquartered in New Jersey, our hybrid workforce delivers solutions from around the globe. Ascendion is committed to building technology that elevates life with an inclusive workforce, service to our communities, and a vibrant culture.

Ascendion is an ally for enterprise digital innovation. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. By embracing the future of work, we bring creativity and execution excellence together to make the digital journey valuable (and even fun)! Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation for Global 2000 clients. Headquartered in New Jersey, our hybrid workforce delivers solutions from around the globe. Ascendion is committed to building technology that elevates life with an inclusive workforce, service to our communities, and a vibrant culture.