Ascend Staffing Hiring for Office Assistant at Rockwall, TX, US Full Time

Are you looking for a company that is hiring immediately? We re now hiring immediately for our Bilingual Customer Service Specialist job in Rockwall, TX.

What We Offer

Weekly Pay of $15.00 per hour

Direct deposit & debit card payment options

Health, vision, dental, life, and disability insurance

Customer Service Specialist Tasks & Duties (What You’ll Do)

Think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional / positive voice and manner

Up-sell and cross-sell

Able to generate sales leads from calls

Answer and manage incoming calls, emails, chats, and / or interactive voice response systems

Memorize, recall, or research answers quickly

Assess customers needs and provide the correct solution

Learn and follow all customer service procedures and policies

Meet and go above personal and team targets, goals, and quotas

Aim for customer resolution and return

Record, organize and file customer interactions and profile / account changes

Address returns, refunds, and shipping tracking numbers

Customer Service Specialist Shift Info

Day Shift, 09 : 00 am to 05 : 00 pm

Monday – Friday

Customer Service Specialist Qualifications (Requirements / Skills)

Previous experience in customer support, client services, sales, or a related field

Excellent at communicating over the phone and handling phone systems

Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles / accounts

Able to concentrate on multiple problems at once

Excellent time management and prioritization skills

Ability to answer the phone, listen actively, relay information, and type basic information simultaneously

Customer-focused for positive customer experience and resolution

Customer Service Specialist experience preferred

Able to pass a background check

Able to work in the US.

Apply today, Customer Service Specialist – Hiring Immediately essential jobs near Terrell, TX 75160 typically fill quickly!

Want to contact us?

Ascend Staffing Terrell 177 Sam Walton Way Terrell, TX 75160 https : / / www.ascendstaffing.com / contact-us / terrell / https : / / facebook.com / Ascend.Terrell

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