Arriva Hiring for HR Officer Job at York, England Full Time

Job Title: HR Officer

Department: Human Resources

Reporting to: HR Business Partner

Contract: Permanent

Location: York City Centre

Grand Central (GC) is an open-access train operator linking the North East and West Yorkshire with London. We provide the smaller communities on the East Coast Main Line with direct access to London, at affordable prices.

GC may be a small operator in the railway industry, but we have a big impact. Working within this industry can be complex at times but if you are willing to roll up your sleeves, get involved and lend a hand when needed, the experience will be invaluable, and we will be there to support you every step of the way.

We have business locations at Sunderland, Eaglescliffe, Bradford, Wakefield, York, and London. Therefore, travelling on our trains to our locations will be part of the role meaning that on occasion flexibility is required but we are more than accommodating with working hours.

We are part of Arriva’s UK Trains Division where we work closely with Arriva Train Operating Companies. Therefore, this is a perfect opportunity for you to experience how operations work in both a small organisation and a large diverse organisation. This role comes with plenty of opportunities to get involved in project work that will shape the future of Arriva and passenger transport operations.

If the past 20 months has taught us anything, it has shown us that no matter how much HR experience you have, new and unheard-of things can emerge at any point. This is why it’s so important for us to have someone in this role who is curious, has a problem-solving approach and isn’t afraid to speak up with new ideas and suggestions on how we can continue to deliver the best possible service to our people and their needs, no matter the circumstance.

With a family approach, it’s essential to us that our people feel their voices are heard and that we continuously adapt and grow. Without their hard work and dedication to our customers and our business day in, day out we wouldn’t be where we are today. That’s why we always aim to do the right thing, not the easy thing and where we can do better – we want to know!

Check out below for more information on the role and if this sounds like your cup of tea, we would love to hear from you!

We are looking for a talented person who has a generalist HR background with strong interpersonal and communication skills and the ability to build trust and working relationships with individuals and groups at all levels across the business.

The successful candidate must be able to evidence supporting in improving business processes, embracing and promoting change in collaboration with others whilst complying with employment law and legislation changes.

The role will involve being the first line of support to our people and line managers so the successful candidate must have the confidence to coach and advise line managers on policy and procedures.

The successful candidate must have a commitment to personal development and having experience working in a unionised environment would be an advantage.

Responsibilities

The HR Officer will be responsible for a range of activity within the below areas:

· Be the first point of contact for employee relation matters, consulting with the key stakeholders to resolve issues, coach managers in GC processes and best practice.

· Work closely with all departments, assisting line managers to understand and implement HR policies and procedures and advising in policy areas such as absence, performance, grievance, disciplinary, maternity, paternity, adoption leave etc.

· Assist with KPI creation and reporting

· Support absence management; escalating complex cases to the HR Business Partner.

· Responsible for the creation and issue of all HR administration including the maintenance of employee records in line with core HR processes.

· Ensure compliance with GC policies, best HR practice and employment legislation at all times.

· Review processes to ensure compliance with BilMOG

· Support the HR team to ensure accurate payroll processing.

· Support with the train crew medical process ensuring medical records are up to date in line with ORR (Office of Rail and Road) requirements

· Represent the HR team workstreams and projects in relevant working groups and project teams within GC, Arriva and the railway industry.

· Undertake Exit Interviews and provide analysis relating to staff retention.

· Support the Central Recruitment Team and manage the new starter process.

· Responsible for Right to Work in the UK checks and documentation.

The selection process:

Please apply online by attaching both a CV and Cover Letter detailing why you believe you are the ideal candidate for the HR Officer role at Grand Central. Please include your current notice period in your application.

Applications received will be shortlisted, and successful candidates will be invited to attend an assessment. Please note that online skills assessments and presentations may be used as part of the selection process in order to assess candidates against the essential criteria.

To be eligible to apply, you must:

• Have a minimum of 3 years generalist HR experience

• Be highly computer literate with advanced Office 365 skills

• Be committed to continuous personal development

Benefits

· Unlimited Free Travel for you and your immediate family on all Grand Central services. In addition, we currently offer concessionary travel on other Arriva Trains UK franchises.

· Access to the entire Headspace library – your personal guide to mindfulness, sleep, focus, movement and more.

· Contributory Pension Scheme: Arriva Workplace Pension Plan (AWPP) provided by Standard Life

· Employee Assistance Programme provided by Health Assured: free, confidential 24-hour telephone counselling and information services.

· Benefits available upon completion of probation period (3-6 months):

o Friends & Family Passes pro-rata allocation of return standard class journeys (terms & conditions apply)

o Company Medical Insurance provided by AXA PPP Healthcare (taxable benefit)

o Company Wellness Package (including dental/optical treatment) provided by WPA (taxable benefit).

o Child Care Vouchers Scheme

o Cycle to Work Scheme

o Arriva Village employee rewards and benefits scheme

Arriva Group is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Reference ID: R-020822

Job Types: Full-time, Permanent

Salary: £27,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Human Resources: 2 years (preferred)

Licence/Certification:

• CIPD (preferred)

Work remotely:

• No