Ardor Branding Hiring for Entry Level Customer Service Assistant at Orlando, FL Full Time

Here at Ardor Branding, it’s all about the customer. We believe that the human touch is impossible to replicate. This allows us to build long lasting, quality relationships between you and your target market. We pride ourselves in providing top of the industry brand representation that will produce real change in your market share. Our successful business model allows us to bring in a positive return on your investment 100% of the time. This is Ardor.

We are currently seeking an enthusiastic and reliable Entry Level Customer Service Assistant to provide support to our clients. On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.

Schedule:

Monday to Friday

Job Location:

One Location

Pay:

$21.50 – $35.00 per hour

Job Responsibilities:

• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Managing a team of junior customer service representatives.

Qualifications:

• High school diploma or equivalent
• Outstanding phone and email etiquette
• Able to manage multiple accounts simultaneously
• Exceptional communication skills

Benefits:

• 401(k) Matching
• Disability Insurance
• Employee Assistance Program
• Flexible Schedule