Job Description
The Server is responsible for taking customer orders and serving food and beverage according to customer requests. The Server should provide general customer service within the dining establishment as well as raise and/or resolve any issues as necessary to ensure guest satisfaction. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities
• Serves food and beverage to guests according to guests orders and/or banquet menu
• Maintains knowledge of menu items and all other offerings
• Maintains appearance and cleanliness of food service areas during event
• Replenishes food and beverage product
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
• Provides excellent customer service, anticipating guests’ needs
• Breaks down and cleans/sanitizes food service areas, workstations, and equipment
• Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Qualifications
• Previous experience as a server or in food service role preferred
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Must be available to work flexible hours including evenings and weekends
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
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