ApplicantPro Hiring for Customer Service / Account Manager at Remote Full Time

ApplicantPro in Eagle Mountain, UT is seeking to hire a full-time Customer Service / Account Manager to work with our clients and help them find the right applicants for their open jobs. Do you have an excellent phone presence? Are you a customer service professional looking for better hours and better pay? Would you like an opportunity to expand your skillset? Do you want to work for a company that values you? If so, keep reading!

Our Customer Service / Account Managers enjoy competitive pay at $16.00/hour. We also offer great benefits and perks, such as 7 paid holidays including Black Friday and Christmas Eve, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus. Our full-time (30+ hours per week) employees also have access to medical, dental, vision, and other insurance options. If this sounds like the opportunity you’ve been searching for, apply today!

ABOUT APPLICANTPRO

Founded in Utah in 2007, we currently maintain offices in both Eagle Mountain and St. George. Our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. Hiring is more than just posting a job or getting applications. It’s the first of many steps to a successful relationship between employees and employers. We believe that this should be a positive experience that takes the needs of both parties into consideration, and that’s why we work hard to “eat our broccoli” and practice what we preach. We care more about results than about “how things have always been done.” And, our people truly care about our clients and each other.

We are proud to have been named one of Utah’s Top Workplaces by The Salt Lake Tribune. As we’ve steadily grown, we’ve come to understand that the core of ApplicantPro is our amazing team. We hire people based on their potential more than their history. Our awesome vibe welcomes creative, innovative, and collaborative minds who enjoy being part of a passionate and supportive team. We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. No one is ever forgotten in a corner to push papers at ApplicantPro. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic.

A DAY IN THE LIFE OF A CUSTOMER SERVICE / ACCOUNT MANAGER

As a Customer Service / Account Manager, you provide excellent customer service and hiring assistance to our HVAC and plumbing clients over the phone and via email. These clients tend to have a difficult time finding applicants to fill their open positions. Our hiring software coupled with your upbeat, go-getter attitude is just what they need! You work collaboratively with your team, our writing team, and our clients to find the perfect applicants!

With your strong communication skills and great attention to detail, you gather information on what our clients are looking for in their employees. This information then goes to our job ad writers who draft the perfect ad. You also determine the right screening questions to narrow down the applicants. As people start applying, our clients take over the hiring process. From start to finish, you ensure that our clients are taken care of.

QUALIFICATIONS

• Exceptional customer service and phone skills
• Above average computer skills
• Creative writing and problem-solving skills

Don’t worry – if you don’t know anything about hiring or applicant tracking software, we can train you on everything you need to know! Are you a customer service rockstar? Do you enjoy talking on the phone and understand good phone etiquette? Would you be committed to going above and beyond for our customers? Do you work well as part of a team? If so, apply now with our initial 3-minute, mobile-friendly application!

Location: 84005