AppleOne Employment Services Hiring for CUSTOMER SERVICE CSR at Santa Ana, CA Full Time

Join a leading company that prides itself on providing exceptional products and services to its customers. We are expanding our team and are looking for dedicated Customer Service Representatives to be the voice of our brand in our state-of-the-art call center.

Location: Santa Ana

Job Description:

As a Customer Service Representative, your primary responsibilities will include:

Handling inbound calls from customers, addressing their inquiries, and resolving any issues.

Providing product information, troubleshooting assistance, and processing orders.

Documenting all call information according to standard operating procedures.

Ensuring high levels of customer satisfaction through excellent service.

Participating in training sessions to stay updated with product knowledge.

Required Qualifications:

Previous experience in a customer support role, preferably in a call center environment.

Strong phone and verbal communication skills.

Ability to multitask, prioritize, and manage time effectively.

Familiarity with CRM systems and practices.

Type of Employment: Full-Time

Salary Range: $20.00 – $25.00/hr, depending on experience.

Benefits & Perks:

Comprehensive training program.

Opportunities for growth and advancement.

Supportive team environment.

Recognized major holidays off.

Start Date: ASAP

Application Process:

If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you

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AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf]]>