Senior IT Engineer– Microsoft, Network, Support
Birmingham – £32,000 – £40,000 + £3,000 Car Allowance
Applause IT are proud to be working with a growing and scaling MSP based in Birmingham who are looking for a Senior IT Engineer to work on a mix of BAU support and project delivery.
In this role you’ll actively participate in customer project delivery, whether it’s on-site or remote. Maintaining a strong focus on customer service is paramount for addressing all support inquiries while adhering to service management principles. Your responsibilities also include meeting all Service Level Agreements (SLAs) when responding to and resolving service tickets. Taking ownership of user issues and proactively addressing them is a key aspect of the role. Additionally, you’ll be responsible for meticulously logging all calls in the call logging system and maintaining comprehensive documentation.
The successful Senior IT Engineer will have experience in the following:
There are ample opportunities for personal development and career progression within the business. Moreover, you will regularly receive training and opportunities to further your skill set.
If you are interested in finding out more then click APPLY NOW or send your CV to
Senior IT Engineer– Microsoft, Network, Support
Birmingham – £32,000 – £40,000 + £3,000 Car Allowance
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