Appian Corporation Hiring for Technical Consultant at Sydney, New South Wales, Australia Full Time

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you’ll be part of a passionate team that’s dedicated to accomplishing hard things.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

We are seeking a Consultantto join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibilities will be to help lead projects, implement and build applications on Appian’s low-code automation platform, and work closely with our commercial clients.

To Be Successful In This Role, You Need

• To immediately impact clients by partnering throughout the entire life-cycle of projects to define, design, develop and implement custom software solutions using Appian’s low-code platform
• To lead discussions with external clients to understand their business processes and technical needs
• To lead and mentor consultants through fast past, software implementations
• To propose conceptual technical solutions and make changes based on the client’s feedback in an Agile environment
• To design, build and launch new relational data models in production
• To develop APIs to integrate with multiple systems
• To drive adoption by empowering clients to become self-sufficient with building process applications on their own
• To establish and implement metrics to optimise team delivery and measure business agility in terms of predictability, reliability, and adaptability
• To collaborate with client’s technical teams and business users as needed throughout the entire software development life cycle
• To be skilled at working with clients to define business processes and gather functional and technical system requirements
• To ask “why” questions and solve the right problems
• To be a leader; passionate about mentoring and developing others
• To be passionate about technology and to enjoy continuously learning
• To be successful on cross-functional teams; to have built products using agile methodologies
• To be an excellent communicator and comfortable presenting to both technical and non-technical audiences

Some of the tools and resources we will equip you with include:

• Training: During your first few weeks of joining Appian, not only will you go through comprehensive onboarding and Appian training, but you will also complete a CS specific bootcamp to prepare you for your first client project
• Growth: Continuous learning opportunities are a key focus for our department. Whether it is companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation , or free online trainings, there is always somewhere to turn for technical and professional growth
• Career: CS career planning concentrates on three main tracks – technical, focus, and business and it’s up to you to decide where your passions lie. Each employee will be matched with an advisor who will be your go to resource for all career questions and guidance. They can help with anything from questions about promotions to which track is right for you
• Culture: Appian’s customer success group is quickly expanding but the culture continues to make the department feel like a small community. Monthly social events are planned virtually and in person while our First Year Experience (FYE) group concentrates on creating a smooth transition for all new employees entering the working force for the first time

Basic Qualifications

• Experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel 50% to support customer engagement
• Agile software development practices, pair programming, stand-ups, planning sessions, and sprints
• Basic understanding of object oriented programming
• Experience working with relational databases
• Experience with database design or data modelling
• SQL skills – writing queries, joins, views, etc.
• Knowledge of software testing practice; Test-driven development, setup and execution of automated test suites within a continuous integration framework
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• Amazon Web Services (AWS); Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world’s most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com . [Nasdaq: APPN]

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Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination .

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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