Appian Corporation Hiring for Principal Consultant at Sydney, New South Wales, Australia Full Time

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you’ll be part of a passionate team that’s dedicated to accomplishing hard things.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

Appian is looking for a Principal Consultant to create, present, and implement Appian software solutions. As a Principal Consultant, you will be a key contributor for the business of consulting as well as the business of our clients. Appian’s growth trajectory ensures that Consultants will immediately impact customer interaction and team development, working closely with our clients and Appian core members. Not only do Appian Consultants become experts at building process applications on our software, they also become business process experts in the various client industries they work in.

To Be Successful In This Role, You Will

• Work directly with project stakeholders throughout the entire life-cycle of projects to define, design, and implement business process based solutions
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own
• Design and implement solutions with Appian software and provide demonstrations to clients
• Establish and implement metrics to optimise team delivery and measure business agility in terms of predictability, reliability and adaptability
• Independently interface with client technical teams and business owners as needed during the design and implementation
• Supervise, mentor and develop junior software developers and business analysts on application and implementation methodology

Some of the tools and resources we will equip you with include:

• Training: During your first few weeks of joining Appian, not only will you go through comprehensive onboarding and Appian training, but you will also complete a CS specific bootcamp to prepare you for your first client project
• Growth: Continuous learning opportunities are a key focus for our department. Whether it is companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation , or free online trainings, there is always somewhere to turn for technical and professional growth
• Career: CS career planning concentrates on three main tracks – technical, focus, and business and it’s up to you to decide where your passions lie. Each employee will be matched with an advisor who will be your go to resource for all career questions and guidance. They can help with anything from questions about promotions to which track is right for you
• Culture: Appian’s customer success group is quickly expanding but the culture continues to make the department feel like a small community. Monthly social events are planned virtually and in person while our First Year Experience (FYE) group concentrates on creating a smooth transition for all new employees entering the working force for the first time

Basic Qualifications

• You enjoy working with key client stakeholders to define business processes and gather techno-functional system requirements
• You’re well educated, with at least a BS in Computer Science, Engineering, or related field/degree in addition to 10+ years of experience
• You have software consulting experience, ideally in a Portal, BPM, DM or EAI related setting
• You’re passionate about technology
• You’ve demonstrated past success in cross-functional roles with complete lifecycle implementations

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world’s most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com . [Nasdaq: APPN]

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Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination .

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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