AnswerNet Tech solution Hiring for Software Quality Assurance Tester at Remote Full Time

Job Description

Position Title-Software Quality Assurance Tester

Department-Technical Services

s to-Director of Software and Innovation

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm, to name a few. Together and our affiliates, AnswerNet operate more than 31 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. AnswerNet has more than 10,000 satisfied clients and processes over 125 million interactions per year.

Job brief:

We are looking for a Software Quality Tester to join our team and help with testing products to meet our organization’s quality standards. Quality Analyst responsibilities include performing quality tests and validating test cases before products, software and systems are shipped to consumers. Ultimately, you will work with a small team to ensure our products meet our organization’s quality standards. The Software Quality Assurance Tester will work with multiple departments on projects and directly to the Software Development and Innovation Group.

Responsibilities:

• Testing products, systems, and software to guarantee they are defect-free and fulfill the quality standards of our organization.
• Developing and executing test plans to ensure that all objectives are met.
• Implementing and monitoring test scripts to assess our internal applications’ functionality, reliability, performance, and quality.
• Identify and remedy defects within the development, deployment, and production process.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Compile and analyze statistical data.
• Ensure that user expectations are met during the testing process.
• Draft quality assurance policies and procedures.
• Investigate customer complaints and product issues.

Requirements and skills:

• Proven work experience as a Quality Analyst or similar role.
• Experience with Jenkins or equivalent automated testing software is required.
• Experience in quality inspection, auditing, and testing.
• Excellent communication skills, both written and verbal.
• Strong computer skills and knowledge of QA databases and applications.
• Strong analytical and problem-solving skills.
• Meticulous attention to detail.
• Relevant training and/or certifications as a Quality Analyst.

Location: U.S. based, 100 % Remote

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Compensation package:

• Yearly pay

Schedule:

• 8 hour shift

Experience:

• Automated testing software: 5 years (Required)
• Selenium, Jenkins: 5 years (Required)
• Test automation: 5 years (Required)

Work Location: Remote