Andaz Liverpool Street Hiring for ROOM SERVICE- TEAM LEADER Job at London, England Full Time

Room Service – Team Leader

Salary: £25,000 + Service Charge

About us

Joining the Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London to for your next career move.

At Andaz which translates from Hindi as “personal style”, we empower each colleague to create the lifestyle world class guest experience.

Your personal style and creativity is what makes Andaz unique and we are looking for a Floor Manager who embraces challenging the norm and who stand out to try new ideas.

Room Service Team Leader – What is in it for you?

Being part of Andaz also mean, joining the Hyatt family which has over 1000 hotels in over 60 different countries, also recognised for over 5 years as a UK Great Place to Work Company for offering great range of benefits, including:

• 12 free nights per year of service across Hyatt Hotels worldwide
• Employee and Friends & Family rates across Hyatt Hotels worldwide
• F&B Discounts of up to 50% in Hyatt UK Restaurants & Bars
• Uniform provided and laundered complimentary
• Complimentary meals on duty
• Refer a friend bonus £500 per colleague introduced
• Workplace pension scheme
• Annual season travel loan interest-free
• Cycle-2-Work scheme tax-free
• Continuous Learning & Development opportunities

Room Service Team Leader- About you

A Room Service Team Leader is responsible for managing room service operations to deliver an excellent Guest and Colleague experience while training staff, optimising sales, and controlling costs.

• Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development

• Ensure compliance of brand standards

• Evaluate guest satisfaction levels with a focus on continuous improvement

• Aware of trends and propose ideas to build the range and quality of Food and Beverage

• Optimise sales and contain costs, identifying any areas for action

• Set achievable budgets and other short- and long-term functional goals

Room Service Team Leader – About the role

A Room Service Team Leader is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a similar role

• Effective management skills

• Negotiation and influencing skills

• Positive attitude

• Excellent communication skills

• Ability to work under pressure

• Good grooming standards

The role is subject to right to work check as per UK employment law.

#F&B