Amplity Health Hiring for Virtual Engagement Education Representative (VEER) at Langhorne, PA Full Time

Position Summary:
Virtual Engagement Education Representative (VEER) is responsible for creating proximity in a remote environment by engaging health care professionals (HCPs) in telephone conversations and other digital interactions to promote assigned client product(s), maximize the product(s)’ selling potential and meet program and Client objectives. The VEER achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety profile and approved indications to ensure appropriate patient use. The VEER utilizes approved tools for product/program promotion and maintains a competent level of product, program and customer activity knowledge.

Essential Duties/Responsibilities:
Manage daily call responsibilities according to defined expectations, with the purpose of achieving KPIs

On behalf of Client, promote Client’s product(s) via outbound telephone calls and digital interactions by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share, etc.

Respond to inbound calls from HCPs to address their questions regarding product(s), if required by the program.

Profile and manage targeted list of HCPs and key account stakeholders to provide value-added benefits to grow product volume.

Maintain call productivity and metrics that are required by program

Prospecting: Successfully qualifying or disqualifying HCPs from a target list

Conduct outbound calls and digital engagements to HCPs to appropriately qualify or disqualify HCPs based on prospecting questions

Verify and complete required data entry in CRM system, such as details of the target’s responses and any follow-through actions

Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging.

Maintain thorough knowledge of Client product(s) and program.

Verify and complete required data entry in CRM systems, such as details of the target’s responses and any follow-through actions.

Listen and respond appropriately to customer needs and questions.

Create and maintain a positive impression with client and client’s customers.

Fully comply with all laws, regulations and Amplity Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations.

Participate in teleconference and live (when required) national, regional and district meetings and training sessions and represent client at national and/or local conventions when applicable.

Other duties as assigned.

Education and Experience:
Bachelor’s degree required

5+ Years of Pharmaceutical Sales Required

3+ Year of Pharmaceutical Sales in Oncology Space Preferred

Successful track record of virtual engagements through a variety of digital platforms

Successful track record networking and calling on Academic Centers

Knowledge, Skills and Abilities:
Excellent verbal, written and interpersonal communication skills

Strong focus on clinical aptitude

Strong rapport building skills and strategic business planning

Ability to network virtually, mapping institutions and capturing account intelligence

Clear, articulate and grammatically sound speech and professional phone manner

Strong focus on providing customers with superior support and service

Ability to learn, understand and communicate complex information over the telephone

Strong rapport building skills and active listening skills

Excellent selling, closing, persuasion and presentation skills

Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge

Good organizational and planning skills, strong attention to detail and accuracy

Ability to work independently and as a team member

Flexibility and ability to handle multiple tasks simultaneously

Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook

Must be able to successfully complete client training and meet training expectations in order to proceed to servicing client’s customers within the parameters of the program

ABOUT US

Amplity provides a comprehensive array of multichannel message delivery solutions to the life sciences industry. From in field to inside and from promotional to clinical, Amplity centers-of-excellence include field sales and service, live video detailing, inside credentialed sales specialists, inside sales and service, clinical health educators, and medical science liaisons. A wide range of vital support solutions-each of which serves all of the company’s message delivery channels-includes recruiting, training, performance management, operations, data/analytics, and compliance. Amplity Health provides the human touch to precision multichannel messaging delivered at the right time and through the right channels to achieve maximum impact.

Partnership. Amplified.

OUR CULTURE

When you join Amplity Health, you have the opportunity to work with and learn from leaders in the health care industry. Our commitment to a team-oriented culture and value-based leadership model provides an environment where our employees can work to their full potential. Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits. Join the Amplity team to grow with the nation’s leader in healthcare.

One of our goals is to continuously drive innovation through our people by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated on the basis of an individual’s skills, knowledge, abilities, job performance and other qualifications. We do not condone or tolerate an atmosphere of intimidation or harassment.

To learn more about us, visit our website at amplity.com or our social media pages.

OUR DIVERSITY POLICY

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual’s skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

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