Amey plc Hiring for HR Adviser at Liverpool Full Time

Our HR shared services team looks after 14,000 members of staff across the UK who work in our Transport Infrastructure, Secure Infrastructure, Consulting and Utilities businesses.

We have two permanent, full time vacancies for HR Advisors in our Transactional HR Shared Services team. Working specifically with one business unit, you will provide transactional HR support across Payroll, Pensions, Training and Employee lifecycle.

As a HR Advisor in our Transactional team, you will answer queries via phone, email and through our HR systems from internal customers. This could be producing contracts for new employees, processing payroll or being the first line of support for Employee Relations queries. We cross-train our HR Advisors meaning that you will gain and develop experience across the whole HR remit in accordance with legislative, policy and governance requirements.

This could be an ideal position for someone with administrative experience in Payroll or HR, or who has recently finished a Payroll or HR qualification and is looking for their first role.

This role operates on a hybrid working model, where your time will be split between home and 1-2 days per week in our office in Matchworks, Liverpool.

What will this role involve?

Transactional HR activity for Payroll, Pensions, Training and Employee lifecycle.

Answering telephone calls and email queries.

Providing advice to customers and assisting with legislative, policy and governance requirements, ensuring that Amey’s Values are always adhered to.

Providing a business unit focussed service and support for customer escalations, issues and problems.

Delivering excellent customer service, responding to cases in a professional manor.

Working within current legislation and ensuring best practice is maintained.

Proactively maintaining your knowledge regarding business updates and sharing knowledge accordingly.

Supporting other HRSS Assurance & Change teams when volumes are high in other areas.

Working with your HR Manager to identify your own areas of development.

Supporting continuous service improvement within HR Shared Services based upon team and customer feedback.

Helping your HR manager with upskilling of team members.

Supporting the transition of projects into ‘Business As Usual’.

Being a trusted professional through building relationships

What are we looking for?

Some experience of either Payroll or HR administration

Ability to manage and prioritise your own workload.

Good customer service skills.

In return:
Our rewards make us feel valued here at Amey. If you’re happy, you’ll think better. It’s a simple formula but one that puts your wellbeing as a top priority, that’s why we’ve worked hard to build a reward and benefits program that puts you first, including;

Competitive salary

Exceptional development and progression plan

Contributory Pension Scheme

Minimum 24 days holiday + Bank Holidays

Additional Leave Purchase Scheme

Amey Rewards Portal including healthcare, free GP service, dental and childcare vouchers

About Amey

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 14,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.

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