Amex Hiring for Talent Acquisition Specialist – Sourcing – Travel (12 Months Contract) Job at Sydney Full Time

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Role & Responsibilities:

You will be responsible for sourcing candidates for our Travel & Lifestyle services, working with talent acquisition specialists to strategically implement a sourcing strategy, while ensuring superior candidate experience. You will be working to gain lead generation, candidate outreach for volume hiring to acquire the best talent with speed and quality. You will be a talent champion who can actively stay connected to a robust talent pipeline, maintain candidate relationships, and energetically sell the role and the American Express (AXP) brand.

Here’s just some of what you’ll do in this role:

• Lead talent pipelining for volume hiring to include travel & lifestyle, customer care roles within our Service call centres across the A/NZ Market

• Proactively connect with talent by using recruitment platforms ( LinkedIn/ Eightfold/ Seek/ Indeed) to build qualified pipeline of talent

• Enact broader Talent Acquisition strategy to ensure delivery of qualified and diverse talent

• Recommend and drive improvements to the local sourcing strategy and pipeline by actively collaborating with the Talent Acquisition Specialists – Services and the Recruitment Manager A/NZ

• Work with Talent Acquisition Specialists and Hiring Leaders to achieve hiring goals, gather key input for candidate slates, and provide feedback on candidates and influence hiring decisions

• Keep up to date on analytics and reporting for talent pipelining, focusing on channel conversion, passive candidates etc.

• Conduct initial connection with candidates internally/ externally to include employer brand promotion and maintaining a talent pool for future hire needs.

• Communicate proactively and in a timely manner with candidates, providing details on the selection process

• Work with the business to generate referrals

• Stay ahead of new technology & tools to source candidates and ability to analyse trends in the industry

Skills and Qualifications:

Unique career journey shaped by your talent and curiosity

• Excellent communication, collaboration, influencing, and problem-solving skills

• Ability to generate strong authentic relationship with Hiring Leaders and candidates

• Able to balance multiple priorities in a fast-paced work environment

Preferred Skills:

• Sourcing in recruitment preferred experience in medium to large multi-national organisations

• Segment and industry-specific knowledge in the travel industry

Additional Details:

• Location: Sydney, Australia

• Workplace Flexibility

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

#LI-Hybrid