Amex Hiring for Recruitment Coordinator Job at London, England Full Time

You’ll do more than the expected. You’ll do the unexpected

As Recruitment Coordinator you will be responsible for assisting the Recruiter and Hiring Leader with tasks and activities throughout the hiring lifecycle which include, but are not limited to, managing screening and interviewing logistics, tracking candidate progress in applicable TA technologies, initiating and monitoring pre-hire diligence, triaging and resolving issues, and creating offer and contract documentation.

Here’s just some of what you’ll do in this role

• Ensure a seamless end-to-end experience for candidates, Hiring Leaders, and Recruiters by acting as the logistics liaison
• Ensure operational excellence, triaging key issues that arise during the recruitment process
• Update all GTA process and policy documentation as required, including standard forms and email templates
• Attend to the Recruitment Support inbox and escalate queries as required
• Responsible for loading new positions onto the ATS (Taleo) and obtaining approvals
• Support sourcing quality candidates for American Express as required
• Assist with planning and logistics of recruiting events (career fairs, etc.) as needed
• Post campaigns to appropriate sourcing sites, as directed by the Recruiter
• Utilise available TA technologies to manage logistics and scheduling for interviews
• Send relevant interview guides to Hiring Leaders pre-interview
• Schedule debrief meetings with Hiring Leader and Recruiter, distribute requisite tools and templates to support the evaluation process, and dispositions candidate post-interview
• Ensure data integrity throughout the GTA lifecycle; this includes loading new positions into the ATS, scanning and saving supporting documentation, and maintaining data routinely
• Responsible for contract generation for both new hires and contracts for internal employees
• Verify and validate offer details with hiring leader to ensure accurate contract creation
• Sending disposition correspondence as needed
• Initiate Background Verification checks and support candidates with questions on the process
• Escort candidates during on-site interviews and ensure a positive interviewing experience
• Provide support for ad hoc reporting requests as needed
• Support with payment of third party agencies and other invoices
• Contribute to adhoc projects of interest
• Support Recruitment Coordinator activities in other EMEA markets as required

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Amex Flex

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

• Ability to triage and resolve outstanding issues in a fast-paced environment
• Strong verbal communication skills with the ability to manage internal and external communications with detailed support
• Demonstrates customer focus when engaging with internal stakeholders and candidates
• Ability to perform administrative activities (e.g. document management)
• Ability to work effectively in a team-based environment
• Ability to multi-task, prioritize, and navigate ambiguity
• Excellent attention to detail with a proven ability to problem solve
• Additional European language skills beneficial but not essential

Key Competencies

• Solutions-oriented
• Service-oriented
• Problem-solving skills
• Excellent presentation, written, and verbal skills
• Detail-oriented

Preferred Qualifications

• Proven experience in working in a corporate environment in administrative or support position
• Ability to effectively and efficiently communicate with candidates and internal partners
• Proficiency with MS Office applications
• Experience working in a compliance driven organization
• Experience working with an Applicant Tracking System, such as Taleo

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on [email protected].