You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
Join Team Amex and let’s lead the way together.
As part of the Colleague Experience Group (CEG), we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
The goal of the Global Talent Acquisition (GTA) team within CEG is to enable growth at American Express by helping hiring leaders attract and hire the best colleagues to build a diverse and inclusive team, while providing a best-in-class colleague & candidate experience. The Diversity Talent Acquisition Director serves as a key member of GTA to define and implement the team’s overall diversity recruitment strategy, including leading effective sourcing strategies, delivering candidate pipelines and developing action plans to address areas of opportunity. The ideal candidate for this role will have a blend of analytical, strategic and relationship-building skills to partner across the company to enhance our diversity recruitment processes. While primarily focused on the US presently, the role has potential to expand to include global strategy and initiatives.
How will you make an impact in this role?
Strategy & ing – Own centralized strategy, processes and ing to enable GTA and business unit partners to deliver on diversity recruitment goals. Drive thought leadership with peers and internal partners.
Sourcing & Pipelining – Develop and implement innovative and effective diversity sourcing strategies for experienced talent. Build a pipeline of diverse talent that is aligned with key talent segments, using data, partnerships and internal and external insights.
Brand Equity – Partner with Brand, Marketing and Communications partners to promote Diversity, Equity & Inclusion through our employer brand via marketing, job board placements and other activities.
Goals & Training – Deliver consistent goals, trainings and diversity recruitment processes for GTA colleagues and company-wide hiring leaders to drive inclusive hiring processes.
Team Leadership – Lead a team to deliver on their goals while coaching them to meet their own personal development goals.
Global Strategy – Begin to expand strategy to include global ing, knowledge sharing and initiatives outside of the US, as required.
Minimum Qualifications
Proven ability to gain insights from data, conduct detailed analysis and garner external insights to determine strengths and opportunity areas and deliver clear action plans to address opportunities.
Excellent written and verbal communication skills with ability to build strong presentations and articulate strategies.
Strong collaboration skills with ability to define clear roles and responsibilities, work closely with internal and external partners and move forward a wide group on individuals towards a common goal.
Ability to work independently and operate with great attention to detail.
Capacity to balance multiple, time-sensitive tasks effectively, prioritize workloads and work well in a fast-paced environment, with a wide range of professionals.
Prior experience in recruitment and/or diversity, equity and inclusion with a global organization.
Solid understanding of talent sourcing techniques and knowledge of technology (Boolean search logic, LinkedIn Recruiter, Eightfold, and candidate relationship management systems).
Proficient in Microsoft Office applications including Excel, PowerPoint, Word.
Strong project management skills.
5-10 years developing strategies and delivering results for recruitment and/or diversity, equity and inclusion initiatives.
Bachelor’s Degree required or equivalent work experience.
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
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