Amex Hiring for Business Analyst at Toronto, ON Full Time

Global Servicing Enablement (GSE) MIS COE is seeking a Business Analyst to support the Learning MIS & Analytics (LMA) Team. The LMA team is responsible for measuring and analyzing Global Servicing Learning Network (GSLN) processes with the objective of making learning more effective and sustainable. This position will be part of a highly talented & diverse global team.

Minimum Qualifications:
Strong analytical skills: comfortable working with and manipulating large data sets, ability to synthesize and organize complex information to provide business insights

Advanced Excel skills, with demonstrated experience in creating reports & dashboards using Pivot Tables and charts, plus leveraging Statistical & nested functions

Experience with dashboard visualization using BI software (e.g., Tableau, PowerBI, QlikView etc.)

Experience with SQL or other query language

Experience in basic statistics, including descriptive statistics; knowledge of Correlation & Regression is a plus

Strong time management skills and a proven ability to consistently deliver on both pre-set and changing timelines

Ability to work independently as well as be a team player

Highly organized and detail-oriented

Positive attitude and willingness to learn

Preferred Qualifications:
Knowledge of Python, Panda and/or R language is a plus

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person’s age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

In order to work in or visit any of our offices in Canada we require colleagues to be fully vaccinated against COVID-19.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.