American Medical Association Hiring for Education Center Project Administrator at Chicago, IL Full Time

The American Medical Association (AMA) is the nation’s largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America’s physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for an Education Center Project Administrator on our Publishing and Mission Operations team. This position can be hybrid (working from both office and home), with a schedule to be determined by business needs.

As an Education Center Project Administrator you will expand and enhance the Education Center user experience by supporting the design, development and implementation of features and functionality. Provide project coordination and analysis to further the development of the education activities and platforms for physicians, medical students, hospital and practice administrators, and other healthcare providers. As part of the EC PMO, contribute to the development, implementation and improvement of processes, procedures, and tools that enable successful definition, alignment and execution across EC projects.

RESPONSIBILITIES:
Project coordination, communication, and reporting

Manage assigned projects simultaneously, creating and maintaining project plans, updating status reports, and tracking and resolving issues

Define scope of the project in conjunction with stakeholders and AMA Education Center leadership, and obtain approval prior to initiating project plans

Monitor and report progress to all stakeholders including analysis of status and issues with recommendations to support decision-making.

Create and properly maintain documentation for project meetings, collaborator deliverables acceptance, and project change orders

Ensure that projects are delivered on time, within budget and meet quality standards

Identify, escalate, and resolve issues and risks; take corrective action as needed

Consistently utilize and contribute to improvement of PMO processes, templates and tools

Relationship management

Work with the AMA Education Center team, other AMA business unit resources and vendors to guide the design, development and implementation of content and technology solutions. Foster clear and timely communication and decision-making. Ensure efforts are well integrated and coordinated.

Work in collaboration with other AMA departments (Office of the General Counsel, Risk Management, IT Development, etc.) to ensure Ed Hub content, products and services are compliant with AMA standards and policies and ensure AMA’s reputation and interests are adequately protected.

Evaluate stakeholder satisfaction through proactive communication and formal follow-up.

May include other responsibilities as assigned

REQUIREMENTS:
BS or BA degree required, discipline in business, information technology, computer science or related field preferred; Project Management Professional (PMP) certification preferred.

Minimum 3 years professional experience in software development project coordination and management, planning and execution. Experience in both waterfall and agile development environments required and experience with online education a plus.

Demonstrated ability to achieve project deliverables with a strong track record of high quality and on time completion.

Strong written and verbal communication skills with proven ability to tailor communication style to different audiences (including both technical and non-technical stakeholders) required.

Proficiency in Microsoft Office suite of products (Word, Excel, Access, PowerPoint, SharePoint, and Outlook) and experience with project tracking software (e.g. Microsoft Project or SmartSheet) required

Highly organized, efficient and detail oriented; strong analytical and critical thinking skills required. Experience with detailed business analysis, design, data gathering and interfacing with users, including impact analysis, documentation and process flow documentation preferred.

Demonstrated ability to effectively work in a highly matrixed corporate environment as well as to work independently as a self-motivated strong individual contributor.

AMA’s safety and policy protocols require proof of full vaccination against COVID19 for employment at AMA (including booster when eligible). Employees may apply for a religious or medical exemption from getting the vaccine.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION