American Airlines Hiring for Temporary International HR Administrator at London Full Time

This is a temporary position – immediate start preferrable.

Please ensure you have the legal right to live and work in the U.K prior to applying to this position. The possession of a U.S passport does not qualify for work permission in the U.K.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

International Team Members Services (ITMS) is located in 8 locations supporting 6,000 team members in close to 60 countries supported by a cadre of talent people. The team are the point of contact for administrative queries such as team member data management, policies, global mobility, talent, performance, and recruitment. Our globally spread team is here 24/5 to support you.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Why you’ll love this job

This job is a member of the International People Team within the Asia, Europe, and UK Division. This position is an integral part of International Team Member Services and reports directly to the Supervisor; primarily providing administrative support to the UK/EU based People Team.

What you’ll do

People Administration

• To respond to enquiries through the shared ITMS inbox in a timely manner and maintain the inbox
• To support with recruitment, training, compensation and benefits, ad hoc statistical analysis, and administration
• To issue contracts of employment and offer letters and other administrative duties as required e.g. reference requests, general correspondence
• Sending out International People initiatives, communications, newsletters, or updates
• Action Employee Data Management (EDM) in SuccessFactors (HR system) and following up with paperwork where applicable
• Regularly reviewing Data Stewardship Platform (DSP – internal audits) and making updates when necessary
• Requesting visitor pass requests and parking for UK Waterside (WTS) office
• To maintain personnel files electronically

Recruitment

• To support International People team and managers on recruitment strategies and procedures to local hiring managers for both internal and external recruitment, such as:
• To post internal job vacancies, prepare external job postings using SuccessFactors, liaise with recruitment agencies and ensure job descriptions are in the right format and language as appropriate
• To support People Managers and People Business Partner team on selection process
• To provide guidance and advice to Managers on next steps for team members who are on probation
• To communicate with applicants regarding work permits and support Expat relocations

Training

• To organise and assist with coordinating local training
• To update local training material and conduct local training/info sessions for team members in region

Policy

• To provide information and advice on interpretation of company policies in line with local legislation including attendance

Employee Relations

• To support first level time keeping and sickness absence meetings
• Support People Business Partner team and Managers to proactively managing team members on long term sick
• To make referrals and be the main contact point for Income Protection provider for long term sick team members
• To support the People Business Partner team and Managers with arranging occupational health appointments

Reports /statistics

• To collate and summarise People reports
• To produce reports using Employee Central (HR System)
• To produce reports on a monthly basis to pension provider on auto-enrolment
• To provide monthly payment report to Payroll for PHI (Private Health Insurance) claimants
• To handle payroll queries

Other Responsibilities

Budget

• To assist in budget process including maintaining files and departmental spending, explains variances in spending to Finance in head office and coding invoices
• To act as liaison between local pension provider and the Administrator
• To run monthly pension communications.
• To liaise with life assurance broker regarding renewal of policy, death in service etc.
• To liaise with private medical insurance provider on the day to day admin
• To work flexibly as part of International Team Member Services covering absence and supporting various initiatives
• To keep abreast with internal People policies, procedures, and processes
• To do all referencing for Waterside team members and liaise with BA security to assign building IDs and car park passes to team members
• To be willing to attend meetings when requested and travel to other locations when necessary
• To support health and safety initiatives and related activities
• To assist with ad-hoc projects as required including but not limited to International Initiatives – Be Pink, Diversity Day and International Development Program
• Supporting Global Mobility with letters and general administration
• To lead on archiving project
• To present the local orientation on a monthly basis to new hires in the UK

All you’ll need for success

Required Qualifications

• Ability to travel internationally where required
• Flexibility for both office based and hybrid working
• Excellent PC skills including Word, Excel, PowerPoint, and Email
• Proven administrative skills and strong organisational skills
• Good communication skills and ability to communicate effectively with all levels
• Self-motivated, customer focused, flexible, and able to adapt to a changing environment
• Ability to track spending and preparation of budget in conjunction with the Supervisor and People Business Partner team
• Ability to work on multiple projects simultaneously
• Ability to prioritize
• Attention to detail and high level of accuracy
• Ability to be deadline driven and work under pressure
• Ability to deal with sensitive information and act in a professional manner at all times
• High degree of personal integrity with a commitment to confidentiality
• Strong team player willing to work flexibly within the team

Preferred Qualifications

• CIPD qualified or working towards a HR qualification
• Worked in a HR/People department previously
• EU languages
• General UK employment legislation knowledge
• Good understanding of company policies/procedures/AA team member programs
• Experience in using HR Systems

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Level: 53 to 54

Requisition ID: 59428