Amazoncom Services LLC Hiring for Learning Experience Designer , Ring CS L&D at Remote Full Time

2+ years experience in instructional design and developing learning content

Experience designing, developing, planning, implementing, and assessing training to current industry and adult learning standards

Experience developing training collateral, interactive eLearning modules, and job aids

Working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, and the Adobe Creative Suite

Experience planning for and analyzing data driven learning experiences

Job summary

Ring is looking for a detail-oriented Learning Experience Designer to provide oversight, stakeholder communication, and share process improvements as part of the Community Support Learning and Development team.

You will anticipate bottlenecks and balance business needs to move projects forward quickly. You thrive and succeed in a fast-paced environment and are not hindered by ambiguity or competing priorities. The ideal candidate must have training, instructional design, or technical documentation experience.

This role requires excellent project management skills, problem-solving abilities, and strong communication skills. Above all, you must possess a passion for learning and contribute to team and customer success.

A day in the life

In this role, you will collaborate with subject matter experts, stakeholders, and business teams to identify goals and outcomes for learning experiences. You will be responsible for designing and developing performance-focused training content that is engaging and ready for translation, localization, and deployment internationally.

About the team

Our team is dedicated and responsible for the learning and development of Ring Community Support team members. We design, create and develop learning solutions to enhance team member knowledge around our products and services to provide a first-class customer experience. We offer learning programs that support new hire immersion, product knowledge, troubleshooting, the customer experience, coaching, leadership development, and specialty training.

2+ years Project Management experience

Experience in a major corporate training environment working on instructional design assignments across multiple teams or groups

Proficiency with HTML, JavaScript, and CSS

Able to manage workflow with minimal oversight in a fast-paced, frugal environment with multiple stakeholders and sometimes changing priorities

The pay range for this position in Colorado is $64k – $103k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

About Ring

Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone – while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.