Amazoncom Services LLC Hiring for Learning Experience Designer, Learning & Leadership at Remote Full Time

• 5+ years progressive professional experience delivering learning solutions in a tech or client-driven industry.
• 5+ years of learning experience design, instructional design experience.
• 3+ years of leadership development, HR, instructional design, professional coaching, or similar experience.
• Proven ability to build, execute, manage, complete, and improve programs and projects in global, fast-paced, enterprise environment.
• Experience with eLearning content creation tools such as Articulate, Camtasia, Vyond, Adobe Photoshop/Illustrator, and basic coding for web (HTML / CSS)
• Experience designing with accessibility best practice and standards
• Ability to create and edit graphics, audio assets, and video.
• Demonstrated ownership and consistent delivery on commitments; exceptional organizational skills, follow-through, and attention to detail. Ability to drive program effectiveness and high levels of customer satisfaction.
• Exceptional written, verbal, and interpersonal communication skills.
• Power user of Microsoft Office Suite.

Job summary

Amazon’s mission is to be the most customer-centric company on Earth. To get there, we will strive to be Earth’s Best Employer by developing leaders who represent, and can innovate on behalf of, a diverse and demanding global customer and employee base. We seek a highly skilled, versatile, and inventive Learning Experience Designer to develop bar-raising learning solutions to support our accelerated leadership development strategy. A successful candidate will create, curate, and connect content, resources, and interventions into comprehensive and impactful experiences that inspire and engage our leaders.

Who We Are

We are the Talent & Learning Center of Expertise supporting Amazon Devices & Services, the global hub of innovation behind best-selling devices such as Amazon Echo, Kindle, Fire TV, Halo, Ring, eero, Alexa and more. The leaders and inventors we support form a diverse, demanding, and global team with specializations ranging broadly across industries and sectors. Our Learning & Leadership team invents comprehensive, scalable learning strategies and solutions that build leadership capability, drive a culture of innovation and inclusion, and position our leaders to continue delivering novel products and services which delight customers across the globe.

Who You Are

You are a critical player in designing and developing experiences which enlighten, educate, and inspire the world’s most talented leaders. Your expertise in adult learning and instructional design allows you to reliably lead subject-matter experts and stakeholders through the process of uncovering critical business and learner needs, and translate into engaging learning solutions that generate results. Your inventive spirit and flair for experimentation drive you to deliver novel and scalable experiences that go beyond traditional ILT, VILT, or eLearning courses. You design backwards from learner needs and ground your designs in data. Where no subject-matter experts exist, your broad experience, curiosity, and learning agility enable you to quickly become a subject-matter expert in your own right. Your sharp planning and project management skills allow you to manage multiple priorities and pivot with agility when circumstances change or a new direction is set. You collaborate with creativity and transparency in a hybrid and virtual work environment. And you are self-driven with a high degree of ownership and thrive in a fast-paced environment where you regularly must balance speed and quality.

If you are a seasoned learning experience design professional that aspires to ply your skills at the highest level, we look forward to getting to know you.

Key job responsibilities

• Define crisp learning objectives to meet business or customer requirements.
• Design and build learning experiences or assets which address established objectives and exceed quality parameters/learner expectations.
• Create or curate content as appropriate, researching and securing source material as necessary.
• Maintain, evaluate, and iterate on existing learning experiences with an emphasis on continuous improvement.

A day in the life

As the LXD supporting leadership development you will partner with a creative project team including a Learning Experience Architect, Program Manager, and Learning Experience technologist to design and deliver leadership learning experiences end to end. Your day might consist of virtual creative collaboration sessions, alignment with key stakeholders, design or development of assets, measuring effectiveness of our solutions and more. You will often do solo deep work to research concepts or build assets, develop subject matter expertise on topics important to our customer (e.g., becoming an expert in coaching), and partner with other SMEs or vendors to co-design learning programs.

About the team

Our mission is to fuel Amazonians’ success and the D&S mission through inventive talent development experiences that inspire growth, build capability, and cultivate a Day 1 leadership practice. We also “drink our own champagne” by prioritizing team connection, exploration, and growth. We work hard and have fun in the process.

• Background in in-person and virtual workshop production and facilitation.
• Experience developing blended, multi-part learning programs or learning journeys.
• Experience developing for a global leadership audience.
• Experience collaborating with, and managing vendor relationships.
• Proven ability to collaborate and influence across cross-functional teams in global environment without positional authority.
• Proven analytical capabilities; experience deriving relevant insights, trends, and themes from large amounts of data and developing summary reports for consumption by senior stakeholder.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.