Amazon UK Services Ltd. Hiring for HR Associate Partner at Coalville Full Time

Minimum high school diploma education degree or equivalent (Level 3 according to European Qualification Framework [EQF]1)

Knowledge with MS Office Suite (Word, Excel, Power Point, Access, Outlook)

Ability to work on shifts that are aligned with Operations at location Fulfillment Center

Analytical skills (able to identify problem and a root cause, work with numbers, data, run metrics and pull reports…)

Interest in HR field

Previous experience of administration

Job summary

• Please note this is a Night Shift position*

Fixed Term Vacancy – 6 Months

At Amazon we believe that every day is still day one.

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It’s your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That’s the energy and passion behind Amazon. We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. Our Fulfilment Centres are at the heart of Amazon’s world-class and rapidly growing Operations network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers!

With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

About the role:
We are looking for an exceptionally talented, bright and driven person to join our Human Resources team as an Associate Partner. The Associate Partner will be a progressive, hands-on and customer obsessed front line HR representative to the line operators (Associate) population in the Amazon Fulfillment Center, providing cover, which is aligned with the Operations shift pattern. A core part of your responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our BHX2 Fulfillment Center. As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported through effective query handling and problem solving, followed closely by a high level of process understanding and administrative support.

Role Responsibilities

• Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment
• Execute employee administration (incl. Time and Attendance) is managed accurately and timely (e.g. vacation planning support)
• Collect and input data, provide metrics through reports to the HR and Operations leaders
• Support hiring initiatives including events, onboarding and new hire orientation

Flexible for working Sunday – Wednesday Night Shift Pattern.

Key job responsibilities

As a front line HR representative to the associate population, the responsibilities of a T3 Associate Partner are to:

Support associates and AMs with HR transactional and administrative work

Provide effective query handling and problem solving for HR processes and policies

Provide cover aligned with the Operations shift pattern

Focus on associate engagement

Supports investigations for employee relations issues, addresses low risk absence cases

Preferred qualifications and experience:
Level 4 according to European Qualification Framework 2

Experience in employment law, and HR / Payroll

Able to maintain utmost confidentiality and protect sensitive HR information

Effective communication skills

Ability to work independently and thrive in a fast-paced environment

Experience in a similar industry

CIPD Level 3 + qualified or working towards

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT – 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).