Amazon Hiring for Commercial Operations Lead, Business Operations, Amazon Operations at Nashville, TN Full Time

DESCRIPTION

Are you interested in creating the future of e-com operations? Do you want to be a part of team building the next $1bn initiative?

Our team is changing the way we interact with customers around the globe and building a new, emerging business in Amazon Operations to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.

Amazon Operations is looking for driven, results orientated and customer obsessed entrepreneurial leaders to improve commercial efficiency.

This will be a pivotal role that enables you to have significant business impact through your direct involvement in enabling the Sales and Marketing teams globally as we continue to expand internationally

In this role, the Commercial Operations Lead will have experience to innovate, to set priorities, develop and execute strategic plans, and make decisions with significant business impact for Amazon Operations.

This role will work closely with Product, Tech, Sales and Marketing, identifying gaps in processes, developing solutions, and tracking and ing on performance metrics to optimize revenue generation and improve commercial efficiency.

Key job responsibilities

• Develop, implement and scale marketing and sales processes and performance initiatives for Amazon Operations to optimize revenue generation and improve commercial efficiency
• Partner with the Marketing, Sales, Product and Tech teams to identify areas for improvement and develop solutions to improve sales pipeline conversation and reduce duration
• Define and manage marketing and sales pipeline metrics (conversion and duration)
• Set the direction and manage cross-functional projects related to sales processes and performance, ensuring that project objectives are met on time and within budget
• Lead change management efforts related to sales processes and performance initiatives, ensuring that stakeholders are engaged and supportive of the changes
• Leadership experience managing a team
• Develop and maintain strong relationships with internal and external stakeholders, including Sales, Marketing, Operations, and Finance, to ensure alignment and successful execution of sales processes and performance initiatives.

We are open to hiring candidates to work out of one of the following locations :

Nashville, TN, USA

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent
• Experience in sales operations program management, with a focus on identifying gaps, driving process improvements and scaling processes to accelerate performance
• Experience managing pipeline metrics (conversion and duration)
• Knowledge to lead cross-functional projects and teams, with a track record of successful execution and experience in delivering results
• Communication and interpersonal skills, with the knowledge to effectively communicate and influence key stakeholders at all levels of the organization
• Knowledge to work in a fast-paced, dynamic environment with multiple competing priorities
• Experience in project management tools, Salesforce, as well as Microsoft Office

PREFERRED QUALIFICATIONS

• Experience in data visualization tools (Tableau, Quicksight) and SQL
• Knowledge in analytical and problem-solving skills, with experience developing and managing metrics to track and on performance

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / en / disability / us.