Altus Group Hiring for Director, HR Operations (Remote Start) at Toronto, ON Full Time

Opportunity Awaits at Altus Group!

Who we are

Altus Group is a leading provider of independent advisory services, software, and data solutions to the global commercial real estate industry. Our businesses reflect decades of experience, a range of expertise, and technology-enabled capabilities. Our solutions empower clients to analyze, gain market insight, and recognize value on their real estate investments.

Headquartered in Canada, we have approximately 2,250 employees around the world, with operations in North America, Europe, and Asia Pacific. We are at the center of what drives the real estate industry and continue to break ground every day with innovative solutions and best practices that touch every aspect of the real estate life cycle.

The opportunity

Reporting to the VP. Total Rewards and Technology, we have a newly created opportunity for a Director, HR Operations. You will take ownership of our HR technology systems and processes, creating alignment across the global organization. You will be a crucial player at the decision-making level, championing best practices, introducing strategy, and ensuring optimal engagement with our systems.

Who you are

You are a strategic visionary who enjoys the challenge of daily execution and change management. You have grown your career in HR with a focus on implementing, integrating, and optimizing systems. You are looking for a mid-sized, scaling company to apply your expertise as an advisor, process-builder, and relationship manager.

What’s in it for you?

Influence and growth. You will be part of bringing our new vision to life. With a direct line to senior leadership, this is a highly visible role that will impact the organization as we grow and scale. This is a multi-faced opportunity where you will have the chance to learn, deliver, and influence our growth ambitions and business transformation. As a mid-sized organization with highly agile teams, this is an environment with less red tape and more opportunity to pivot and respond to change. You will play a critical role in helping us deliver on our global business goals, focusing on the employee experience, increased efficiency through automated practices, data governance and HR analytics. You will bring your expertise to align tools and technology in innovative ways to support recruitment and retention.

Career development. This is an opportunity to be part of an organization where the Executive leaders are deeply committed to enhancing and supporting the People and Culture team, with a deep appreciation for the value it brings to the organization. You will be an expert among experts at a company on an exciting evolutionary trajectory that brings their internal view in line with their reputation as industry leaders. Joining now is a chance to grow the influence of the HR Operations function and the organization; and an opportunity to work with best-in-class global leaders. As we continue to scale, so will your career opportunities with us.

Our new Director, HR Operations, will:
Be a trusted advisor and consultant. You will provide strategic direction internally in consultation with HR executives, finance and other key stakeholders to understand organizational needs. You will enhance the manager and employee experience, add new systems capabilities, and allow greater HR analytics and insights.

Execute and enhance the technology strategy. You will oversee the management, optimization, and compliance of HR technology and systems. You will map HR processes, aligning stakeholders to efficient global processes, driving improvements, providing practical and compliant HR services, including the onboarding of new employees.

Manage HR technology systems. You will explore opportunities for further Workday administration simplification, automation, dashboard reporting, workforce and talent analytics and insights. You will recommend improvements, new applications, new processes and data flows.

Champion. You will advocate best practices and lead the way for the adoption of processes and systems. You will increase awareness of the system’s benefits and capabilities and create and implement a comprehensive communication and education strategy for technology philosophy and programs.

Oversee system data governance. You will design, build, and execute efficient and accurate control structures to ensure data quality; and compliance with organizational data governance policies and data protection laws by jurisdiction.

Report on key metrics. You will consolidate and interpret centralized analyses and reporting for a variety of stakeholders.

Manage external relationships. You will manage vendors for HR technology, ensure employee data flows cleanly and securely from Workday to third-party systems, monitor internal and external service levels, and conduct business reviews to optimize services costs.

Empower internal teams. You will pivot Altus to a manager/employee self-serve culture through HR technology, enabling HR transactions and data analysis. You will provide support and accessible guidance to help managers/employees.

Provide strategic leadership. You will act as a thought leader and hands-on collaborator within the HR Operations and Technology team, ensuring standards, objectives, and continual improvement goals are achieved. You will promote knowledge sharing and close collaboration within the HR team to ensure consistent interpretation and administration of the Total Reward programs.

Our new Director, HR Operations will have:
The experience. You have built your career in Human Resources over the last ten years, developing a deep understanding of processes and enterprise-level HR Systems. You can translate HR and business policies into business requirements, technical system specifications and efficient business processes.

The thought-leadership. You thrive in a leadership role where you can inspire and advise teams and peers across inter-disciplinary groups. You are comfortable working with a globally distributed team, and you appreciate diverse opinions and approaches. You are a champion of best practices, continuously learning and staying ahead of the curve.

The technical skills. You have expertise using and optimizing Workday HCM & Workday Report Writer, ideally exposure to additional modules. You have hands-on experience with other HR systems and integrations (Service Now, Jitterbit, Sailpoint, ADP, Skillsoft, HireVue etc.). You are highly analytical and can create spreadsheets and intelligent, insightful and straightforward HR reports, analytics and dashboards.

The project management skills. You have end-to-end project planning and delivery experience to gain buy-in and engagement with end-users, including change management and education. You can expertly influence and drive the work of various stakeholders involved in a project, prioritize multiple projects, and balance changing priorities.

The interpersonal skills. You have exceptional written, verbal, and presentation skills. You can create effective business documentation ranging from end-user guides and training to project updates and general communications. You can translate technical information for non-technical audiences. You have outstanding relationship-building and collaboration skills.

Come realize your potential at Altus Group!

Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us at accessibility@altusgroup.com or 416-641-9500.