ALOIS Solutions Hiring for Social Media Manager at Australia Full Time

Role: Program Manager

Job Type: Contract

Location: Australia(Remote)

Crisis Management experience is mandatory.

Job Description:

• 6+ years of social media community management for a large global brand with diverse issues
• Project management: you have proven experience of managing multiple projects end-to-end in a fast-paced environment, with the ability to work to tight timescales
• Ability to thrive in an ambiguous and flexible work environment
• Social Listening and Software Proficiency in Sprinklr & Brandwatch
• Strong stakeholder management skills, especially ability to lead conversations in complex situations involving multiple and senior stakeholders from varied backgrounds
• Understand intuitively what has the propensity to go viral and create brand crises
• Experience leading influencer/celebrity management and relationships
• Previous experience managing Brands and Crisis in Social Media
• Customer care operations experience
• Strong communicator (both verbal and written); creative copy writing skills
• Customer focus, empathy and business acumen to understand the customers’ needs and generate engaging conversations in Social Media
• Problem solver – Desire to address complex problems without hesitation
• Independent and proactive, self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work
• Highly organized and able to multi-task, whilst maintaining clear and proactive flow of communication
• Clear Understanding of Engagement elements across the most popular social networks (Facebook, Twitter, Linkedin, Instagram, TikTok, Reddit, Youtube)
• Ability to de-escalate, shift and approach negative engagements to turn them into positive outcomes for our users
• Analytically oriented – Can demonstrate impact and efficacy of initiatives on the business
• Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
• On-Call operations experience

Your next step

Please use the apply button to submit your resume. Alternatively, contact (Pooja Dubey) via email [email protected] or you can call on (+61) 272 599 759 if you have any questions.

If this job isn’t quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career.

At ALOIS AUSTRALIA, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Seniority Level

Mid-Senior level

Industry

Staffing and Recruiting

Employment Type

Full-time

Job Functions