About the job
The Company is hiring for Social Media Coordinator.
ALOIS is a global consulting, services and staffing solutions partner with dedicated teams to service a wide range of specialties and domains. Our goal is to empower our employees by creating a support system and process that inspires them to maximize their personal and professional potential.
Role: Social Media Coordinator(Crisis management experience)
Duration: Contract
Location: Australia(Remote)
Preferred Qualifications / Experience
· 4+ years of social media community management for a large brand with diverse issues
· Project management: you have proven experience of managing multiple projects end-to-end in a fast-paced environment, with the ability to work to tight timescales
· Ability to thrive in an ambiguous and flexible work environment
· Bachelor’s degree, preferably in Communications, Social Media or Public Relations
· Social Listening and Software Proficiency in Sprinklr & Brandwatch
· Understand intuitively what has the propensity to go viral and create brand crises
· Proficient stakeholder management skills
· Influencer management experience
· Previous experience managing Brands and Crisis in Social Media
· Customer care operations experience
· Strong communicator (both verbal and written); creative copy writing skills
· Customer focus, empathy and business acumen to understand the customers’ needs and generate engaging conversations in Social Media
· Problem solver – Desire to address complex problems without hesitation
· Independent and proactive, self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work
· Highly organized and able to multi-task, whilst maintaining clear and proactive flow of communication
· Clear Understanding of Engagement elements across the most popular social networks (Facebook, Twitter, Linkedin, Instagram, TikTok, Reddit, Youtube)
· Ability to de-escalate, shift and approach negative engagements to turn them into positive outcomes for our users
Your next step
Please use the apply button to submit your resume. Alternatively, contact (Pooja Dubey) via email [email protected] or you can call on (+61) 272 599 759 if you have any questions.
If this job isn’t quite right for you but you are looking for a new position, please contact me for a confidential discussion about your career.
At ALOIS AUSTRALIA, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Seniority Level
Mid-Senior level
Industry
Staffing and Recruiting
Employment Type
Full-time
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