Allstate Hiring for Liability Claims Adjuster – Remote (A2-A3) Job at Chicago, IL Full Time

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them. Job Description

Auto accidents are usually unnerving and unique, and it takes someone special to put the pieces back together for our customers.

This is the opportunity you’ve been looking for to truly impact someone’s life! Start your career today as a Liability Adjuster and be part of our dynamic team!

A day in the life of a Liability Adjuster:
Investigate multi-vehicle auto accidents by taking recorded statements from involved parties, reviewing police reports, and damage photos to determine liability for the loss

Research policy details and determine how coverage applies and provide customers with a detailed explanation of their policy, coverages, and what it means for their claim

Negotiate claim settlements in accordance with business unit standard methodologies

Prioritize new claims received daily while balancing the needs of existing pending files

Continue conversations with both internal and external customers, including agents, vendors, and 3rd parties to ensure customer expectations are met throughout the life of the claim

Participate in daily meetings and trainings using audio and video

As a condition of employment, you will be required to obtain an adjuster’s license. Your manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Remote Home-Based Work

This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, and Hawaii residents. Ideal candidates for this opening will reside in the following states: OH, AL, TN, KY, AR, MS, MI, IL, IN, MN, WI

When you work from home full time, you’ll need:
a home office – a dedicated workspace in your residence that is private and free from distractions

a minimum internet bandwidth of 50 MB down/5 MB up

appropriate work surface and seating

What will Allstate provide?

A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse)

Connectivity reimbursement of $80 per month to offset some of the cost of internet

Job Qualifications

You’re a great match for this role if:
You reside in the following states: OH, AL, TN, KY, AR, MS, MI, IL, IN, MN, WI

You have a High School Diploma/GED or higher (Bachelor’s Degree preferred)

You have previous experience working with customers over the phone in a high-volume environment

You want to utilize your customer service skills to help restore peoples’ lives

You have a strong desire to make a difference through compassionate customer service

You are willing to work flexible hours or weekends when our customers need you

You’re an empathic, upbeat, and friendly self-starter who can work as part of a team and independently

You’re excited about solving problems and coming up with creative solutions

You feel comfortable working within the Microsoft Office Suite and would be excited to learn new technology

You’re organized and able to multi-task in a fast-paced environment

You’re known for clear and professional communication – both written and verbal

Being bilingual and/or having prior military experience is a plus

What’s in it for you?

Sign on bonus: $1,000 if you have an active adjuster license in FL or TX

New hire equipment bundle

Paid training and licensing

Internet stipend

Generous paid time off (PTO)

Tuition reimbursement

Cafeteria style health insurance plan

401K match and pension plan

Volunteer opportunities + matching donations

Compensation Data

Compensation range for this position is $47,500 – $55,800 per year, based on experience and qualifications.

Compensation offered for this role is $47,500 – $55,000 and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.