Allstate Hiring for Client Onboarding Specialist (Remote – home-based worker) Job at Remote Full Time

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them. Job Summary:

The Client Onboarding Specialist directly interfaces with our agent and broker partners, enrollment technology platforms, and works internally with our new business, underwriting and technology teams to implement new account setups and service existing accounts. The Client Onboarding Specialist creates, documents and communicates account status; effectively coordinates resources, monitors progress and intervenes as necessary to ensure the quality, schedule, and all other requirements are met. The Client Onboarding Specialist uses their industry knowledge and organizational skills to ensure all account activities are completed accurately and in a timely manner to provide cases with the best experience possible.

This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses. Key Responsibilities:

Understand the importance of developing personal connections with brokers/partners, enrollment firms, and clients.

Understand and execute the completion of a standard proposal.

Understand the peer review process for proposals and RFPs.

Understand how to complete and utilize account management project tracking system.

Understand the importance of providing proactive client management.

Develop relationships with cross-functional partners and understand the importance of cross-functional teams in how they support our accounts.

Understand and follow best practice guidelines to maintain reporting and records for AB accounts to ensure transparency and accurate recordkeeping.

Understand the importance of communication and how it impacts the life cycle of an account. Education and Experience:

2+ years of related experience

Bachelor’s Degree or equivalent experience Functional Skills:
Excellent written and verbal communication skills. Must be able to read and interpret complex information, talk with customers and listen attentively.

Must be able to work on multiple projects and complete high-quality work against strict and conflicting deadlines.

Effectively build interpersonal relationship skills to establish working relationships with direct reports, peers and colleagues.

Creative problem-solving and strong interpersonal skills.

Ability to embrace and respect the team culture approach.

Excellent presentation skills in front of high-level executives.

Exhibit a can-do approach and aspire to excel in a fast-paced environment.

Assertive self-starter with strong organizational skills.

Ability to work with little to no supervision.

Must be proficient in the following applications: Microsoft Office (Word, Excel, PowerPoint), Adobe Pro and various administration systems. Notes:

Compensation offered for this role is $56,600.00-$75,000.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.